Network Security Administrator I-IN ( R-6747)

We are hiring Network Security Administrator I-IN for our infrastructure for Gurgaon/ Hyderabad/Bangalore location.
Exp level: 2 yrs to 5yrs.
Rackspace Inc. is an American managed cloud computing company based in Windcrest, Texas, a suburb of San Antonio. The company also has offices in Australia, the United Kingdom, Switzerland, the Netherlands, Germany, Singapore, Mexico, Hong Kong and India.  Rackspace is a leading managed cloud company that helps businesses tap the power of hosting and cloud computing without the pain, complexity and cost of doing it themselves. The company provides results-obsessed customer services, known as Fanatical Support to customers of all sizes in over 150 countries, from city guide websites to large finance and healthcare companies, including more than half of the world's Fortune 100 companies. 
Job Description Summary:
The Network Security Administrator is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our internal customers via the phone and ticketing system.
Network Security Administrator will work in-house and as part of an organizations IT team and will work closely with Technical Specialists and IT Managers.  
Designing and implementing new network solutions and/or improving the efficiency of current networks  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. 
The Network Security Administrator is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives that may better serve the stability and security of the customer's solution. 
Technical issues can include troubleshooting customer firewalls, load balancers, IDS and WAF appliances. 
The Network Security Administrator will create and maintain customer loyalty by providing a Fanatical Experience above and beyond customer expectations.

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.