Hybrid Security Operations Networks Engineer

Hartlepool, United Kingdom

Applications have closed


NEC Software Solutions builds software and services that deliver better outcomes, keeping people safer, healthier and better connected.

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Company Description

NEC Software Solutions is headquartered in the UK and operates around the world.

We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes.

We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as Snook.

We’ve been part of global tech company NEC Corporation since January 2018.

Find out more about our business on the Corporate Responsibility and Performance pages.

Job Description

Please note this role can be worked on a Hybrid basis, with 2-3 days a week in office.

To work as part of a team responsible for providing a high quality, proactive support and management service to a large multi-client community as part of a customer focused support team. Working to contracted SLAs and delivering best in class services to our customers. 

With the role the team are responsible for the following: 

  • Responsible for the security and vulnerability patch management across the network estate 
  • Investigate security alerts and provide incident response 
  • Liaise with stakeholders in relation to cyber security issues and provide future recommendations 
  • Perform ITHC remediation as result of proactive scanning 
  • Work with INFOSEC on threat hunting 
  • Work with the infrastructure teams to aid the identification of vulnerabilities and how to automate the remediation activities 
  • Performing best practise analysis on Cisco and Palo firewalls, and implanting the required recommendations 
  • Get involved in any other business activities as required 
  • Work at other NEC locations and client sites if required 
  • Flexible on moving shifts to cover out of hours work 


  • Relevant and demonstrable experience in a large network environment 
  • Previous/current experience working with Cisco ASA / Firepower & Palo Alto / Panorama technologies 
  • Strong interpersonal/team skills 
  • An adaptable attitude with a desire to drive our customer forward in a fast changing IT environment 
  • Able to obtain or currently hold the relevant security clearances (SC and NPPV) 
  • Self-motivation 
  • Excellent communication and client facing/customer service skills 
  • Full, current driving licence 
  • Awareness of recognised security practices and standards 
  • Desirables 
  • Experience with the following network technologies Pulse Secure Traffic Managers GemAlto / Thales Encryptors 
  • Network Automation  

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions 

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/ sell 
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A fantastic selection of flexible benefits to suit your individual needs
  • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.

Tags: Automation Firewalls Incident response SLAs Vulnerabilities

Perks/benefits: Flex hours Team events

Region: Europe
Country: United Kingdom
Job stats:  3  0  0

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