Privacy Manager

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Privacy Manager who will work closely across multiple teams to support Code for America’s broad range of privacy needs that ensure compliance, mitigate risk and elevate organizational effectiveness.

About the Role: 

The Privacy Manager  is a critical role at CFA, as we prepare for significant growth and opportunity. The Privacy Manager will engage and support internal stakeholders to develop, monitor, and maintain an organization-wide privacy program that is compliant with law, regulation, and contractual obligations. This role will focus on enabling effective privacy practices that minimize risk to the organization while protecting the confidentiality of clients, partners and employees across CfA. This role provides behind the scenes support and will own the day-to-day operations of the program. 

You will be a perfect fit for this role if you want to help build a privacy program at a growing organization. You thrive in a fast-paced environment and possess the ability to balance competing needs. You are a self-starter able to see what needs to be done and act on it with a superb attention to detail.  You are impeccably organized, have robust collaboration and problem-solving skills, and want to use your knowledge and skills to further Code for America’s mission. 

This role may be based in San Francisco or fully remote, and reports to the Associate Director of Contracts.  

In this position you will: 

• Support the development and implementation of organization-wide privacy program
• Participate in privacy initiatives and projects, supporting cross functional teams at a matrixed organization
• Maintain privacy program documentation, including policies, procedures, training materials, notices, and guides
• Monitor compliance with data security regulations, laws and legislation and mitigate any identified issues
• Manage day-to-day privacy requests, including right to be forgotten/erasure requests incident response and remediation
• Coordinate privacy audits and assessments and risk management gap analysis
• Manage privacy training program, including compliance and confidentiality requirements
• Lead the data inventory and mapping effort
• Support vendor due diligence by conducting privacy reviews on key contractual agreements
• Map and monitor data sharing and confidentiality restrictions, obligations, and retention for contracts, agreements, and legal obligations 
• Identify and escalate nonstandard or high risk privacy concerns, requests, breaches of confidentiality, or violations to Privacy Officer 
• Maintain knowledge of privacy laws, regulations, and best practices

About you: 

• 3+ years of experience in privacy management
• Familiarity with legal, regulatory, and privacy requirements and expectations
• Knowledge of Privacy-related contractual language, agreements, and standards
• Ability to clearly explain complex concepts and ideas 
• Possess strong organization skills and the ability to balance competing needs with aplomb
• Service oriented and enjoys managing administrative and compliance processes in service of the organization’s mission

It’s a bonus points if you/have: 

• Knowledge of Privacy management systems and software
• IAPP Certification (CIPP-US or CIPM)
• Experience with training and awareness efforts
• Experience with Vendor assessments
• Technology experience
• Personal experience with the justice system, social safety net, workforce training, or other mission-relevant government services.

What you’ll get: 

• Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
• 401k plan with matching funds
• A collaborative, hardworking and fun environment
• Leadership and teammates who value Equity, Inclusion, and Diversity
• Professional development includes bi annual 360 review process and $1000 annual budget
• A manager and org-wide structure that supports and enables professional development
• Compensation: Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion, we extend this to our hiring process. This role at this level is ranged from ($93,425 - $101,000) in yearly salary. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. That target for this role is $97,213. These ranges and the target are for the San Francisco/ Bay Area market and subject to adjustment for cost of living differentials. 

Equal Employment Opportunity: 

Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.