Information Security & Compliance Manager

ABOUT TOMORROW HEALTH

Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most — home. At Tomorrow Heath, we build technology that rewires the way home-based care is ordered, delivered, and paid for. Tomorrow Health connects patients, providers, health plans, and home-based care suppliers, to ensure patients receive the correct and timely care they need to remain healthy at home.

We believe that a team’s strength is in its people. Our goal is to raise the industry standard for patient experience, and we realize this cannot be achieved without a team that reflects the vast diversity in race, ethnicity, gender, sexuality, and set of experiences and perspectives of the patients we serve. We believe in putting patients first, that many perspectives are stronger than one, and in treating those we serve just as we would our own family members. If you’re passionate about improving healthcare delivery, leveraging technology to serve people, and working in a collaborative, diverse environment, we hope you’ll join us.

THE TEAM

The Technology team at Tomorrow Health builds the software and technologies that connect and scale the home health ecosystem in order to transform the home into the preferred place of care for positive patient outcomes. Our products serve a diverse set of users – doctors, insurance companies, medical equipment suppliers, and care coordinators – and ultimately enable us to deliver a higher quality patient experience. Our team of mission-driven technologists is highly collaborative, supportive, empathetic, curious, and impact-oriented. We partner with the Product, Operations, and Customer Experience teams to identify opportunities to enable a faster, simpler, and more transparent process for patients and healthcare partners.

THE ROLE 

We are seeking an experienced Information Security & Compliance Manager to join our team. Reporting to the Sr. Director of Engineering, the Information Security & Compliance Manager will play a crucial role in building Tomorrow Health’s security and compliance program. You will be responsible for leading efforts to obtain various certifications such as SOC 2 and HITRUST, supporting customer diligence questionnaires and ongoing audits, and overall ensuring that Tomorrow Health achieves and maintains excellence in security and compliance. As the Information Security & Compliance Manager, you will:

• Collaborate with cross-functional leaders to craft and implement the company's security and compliance strategy.
• Develop, manage, and execute the security and compliance program in alignment with organizational goals and objectives.
• Drive the development of policies, procedures, and controls to mitigate security risks and ensure compliance with industry standards and regulations.
• Lead efforts to obtain certifications such as SOC 2 and HITRUST, including coordinating with external auditors and internal stakeholders, reporting progress to leadership, and maintaining certification standards on an ongoing basis.
• Complete regular internal risk assessments and audits, reporting on status and progress to leadership and recommending steps to improve our posture.
• Manage and prioritize security and compliance initiatives based on risk assessment and business needs, and advise the team of pragmatic mitigation strategies. 
• Lead regular tabletop exercises and drills for critical processes such as incident response, data backup, and disaster recovery procedures. Work with teams to continually improve their incident response processes.
• Build repeatable internal processes to manage vendors across the organization, monitor compliance, and remediate vulnerabilities.
• Provide expertise and guidance on HIPAA practices and other relevant regulatory requirements.
• Support customer diligence questionnaires and ongoing audits by ensuring compliance with relevant standards and regulations.
• Serve as the primary point of contact for security and compliance-related inquiries from internal and external stakeholders.
• Foster a culture of security and compliance awareness throughout the organization. Work with team leaders to “shift left” and distribute security and compliance responsibility throughout the organization.
• Monitor industry trends and developments to ensure the company's security and compliance practices remain current and effective.
  
  

ABOUT YOU

• 5+ years of experience in security and compliance roles, preferably in the healthcare technology industry.
• Strong understanding of SOC 2, HITRUST, HIPAA, and other relevant regulatory requirements.
• Deep understanding of modern technology infrastructure necessary to drive secure development patterns and practices, and experience with modern cloud-based technology stacks.
• Proven track record of successfully obtaining and maintaining security certifications.
• Demonstrated ability to develop and implement security and compliance programs from the ground up.
• Excellent project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent industry experience.
• Relevant certifications such as CISSP, CCSFP, CISM, or CompTIA Security+ are a plus.
• Knowledge of Medicare and Medicaid regulations, and/or experience working with health insurance plans, is a plus.
• Experience with AWS/Aptible, Terraform, Docker, Python, React, and GraphQL/REST are an added benefit.

BENEFITS 

• 100% employer-paid medical, dental and vision benefits
• HSA and FSA (Dependent Care and Commuter)
• Fully covered membership in One Medical for on-demand primary care, and Teladoc for 24/7 virtual care
• 12 weeks of paid parental leave for all caregivers 
• Free mental health support with BetterUp through CONCERN EAP
• Short-term, and long-term disability plan availability
• Company-sponsored Life and AD&D insurance 
• Educational reimbursement
• Monthly wellness stipend
• Commuter Benefits
• Competitive salary and meaningful equity
• Access to Vanguard 401k plan
• Unlimited vacation and 11 corporate holidays
• Personal and professional anniversary gifts
• Investor network support 

Salary range for this position: $170,000 to $212,500/yr, depending on experience and qualifications

Learn more about our core values and working with us on our careers page! 

Tomorrow Health is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.