Director Cybersecurity & Risk, Advisors Client Services, Strategy & Transformation

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director Cybersecurity & Risk, Advisors Client Services, Strategy & Transformation

Mastercard Advisors, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership preeminence.


Role Responsibilities:

We are seeking an experienced, senior hire with a strong background in cybersecurity services and consulting within the Financial Institution (Banking, Processing, Acquiring, FinTech, etc.) segment. The Director is a Subject Matter Expert designation and is the main interface to Mastercard clients.

The Director is responsible for leading and managing large complex cybersecurity engagements for major MCA accounts across Europe. Additionally, the role is responsible for client relationship management and building on the relationship to engage in consultative sales to develop the accounts and grow the Mastercard footprint for consulting services.

Specifically, the role is responsible for:
• Delivering large consulting projects leveraging Mastercard Cyber solutions including, but not limited to, program/project management, management of deal economics and client relationships
• Developing strategies and programs for large, strategically important regional and global clients
• Implementation of Mastercard cyber technologies
• Acting as client partner to communicate strategies and methods to achieve client’s goals while acting as a trusted advisor to the clients they serve
• Maintaining an ongoing relationship with client executives and identified economic buyers within the client organization
• Partnering with internal key stakeholders and global practice/product leads to suggest new offerings and/or potential refinements to existing offerings to increase sales opportunities
• Supporting efforts to position Mastercard as thought leaders in the Cyber industry and helping to establish Mastercard as a leader in cybersecurity


Knowledge and Skillset:

Demonstrates extensive knowledge and/or a proven record of success in:
• Providing industry-leading practices in cyber risk management and regulatory compliance
• Leveraging knowledge of common regulatory requirements such as DORA, NIS2, GDPR, CCPA, HIPAA, SG MAS, HK MAS, GLBA, NY DFS etc. as well as industry frameworks such as ISO 27001, NIST CSF, COBIT, COSO and PCI
• Managing and overseeing large projects involving information security, technology risk management, cybersecurity, or cyber risk management

Demonstrates extensive abilities and/or a proven record of success in:

• Designing and implementing enterprise-wide cyber risk governance frameworks
• Developing detailed business risk scenarios and cyber threat models
• Assessing enterprise-wide business risks and cyber threats
• Designing and implementing cyber risk management controls
• Monitoring and reporting of cyber risks, threats, and vulnerabilities
• Designing KRIs and metrics to build risk reports for management
• Developing, implementing, and testing incident response, disaster recovery and cyber resiliency plans
• Using tools and technology to provide data analytics and business intelligence on cyber threats, risk, and vulnerabilities
• Developing cyber risk management strategies and operating models for clients
• Building and operationalizing complex cybersecurity and cyber risk management programs for clients
• Preparing concise and accurate documents, leveraging, and utilizing MS Office to complete related project deliverables
• Managing project financials in line with agreed-upon budgets
• Creating a positive working environment by monitoring and managing workloads of the team – balancing client expectations with the work-life quality of team members
• Keeping leadership and engagement management informed of progress and issues


About you:

Bring your Passion and Expertise! We are looking for candidate with the following attributes:
• Passion: seeks to delivering highest quality recommendations and results
• Problem Solving: pursues alternative ways to solve client problems, address difficult situations, and produce actionable recommendations
• Analytic Excellence: demonstrates strong aptitude for fact-based approach and solid quantitative skills
• Communication and Presence: excellent written and verbal communication skills
• Relationship Orientation: builds long-term relationships with clients


Skills and capabilities
• Business operations: Integrates multiple business factors (long-term and short-term impacts and consequences) to develop differentiating strategies which grow and enhance the business.
• Market knowledge: Displays broad knowledge of the global market environment and proactively scans for opportunities and threats.
• Defines Goals: Coaches the team through the synthesis and prioritization process, to help them narrow in on the problems worth solving.
• Ideating & Identifying Opportunities: Coaches others in ideation and role models a consumer mindset to continually identify new opportunities and solutions to optimize consumer experience. Partners with stakeholders to influence prioritization and planning.
• Knowledge of Business Process: Leads integration of multiple business factors to develop differentiating strategies that promote transformational approaches in growing the business and deliver superior solutions at Mastercard
• Knowledge in Financial Services: Exposure in payments and / or retail banking or merchants preferred
• Technical skills: Advanced Word, Excel, and PowerPoint skills required.
• Education: Undergraduate degree (graduate business degree preferred)
• CISM, CISSP, CISA, CGEIT, C-RISC, CEH, Security+, GSEC (one or more preferred)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.