Security Operations Engineer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Utilize security information and event management (SIEM) tools to access data for triaging inbound security tickets and analyze event data from security logs. Work with customers (internal or external) to solve technical problems, and create and respond to security events in a collaborative environment. Complete cyber security, incident response, workflow and automation, and run book generation. Monitor organization alerts for triaging security related tickets. Prioritize and communicate needs / SLAs for remediation of risks or directly remediate the risk. Utilize automations and workflows to reduce manual effort for responding to security tickets. Discover new and innovative ways to protect the company. Create playbooks and automation (SOAR) for response investigations. Monitor, triage, and respond to alerts and security incidents. Collaborate across functional teams to understand and protect all aspects of the cyber footprint. Full-time. Multiple positions. To apply, visit https://careers.klaviyo.com/en/& search Job Title.  EEO/fully supports affirmative action practices.

Must Haves:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study and
• 2 years of experience as a Systems Administrator, IT Specialist, IT Consultant, or related occupation
• Alternatively, the company would accept a Master's degree in an accepted field and 0 years of experience

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

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