Security Operations Analyst

Role Description:

At FNZ, our purpose is to make wealth management more accessible, bringing easier, fairer and more inclusive solutions to people worldwide. Here in the Global Information Security team, we work to protect the platforms that support investment solutions for over 20 million people.

We are looking for a Security Operations Analyst to join the Security Operations team. You will have knowledge of Information Technology concepts and be excited to develop your knowledge and abilities in a global, complex organisation. You will be able to learn quickly and must be able to show how you develop yourself and your career. You will be joining an experienced team and working to support some of the biggest financial services clients in the world.

Organisational Design:

Full time, Permanent role, 24/5 shift patterns, on-call weekend work

Team Responsibilities:

The team are responsible for:

• Providing high quality and timely response to alerting.

• Shift work covering 24/5 plus on-call weekend work

• Incident resolution and triage – resolve incidents as per agreed procedures and escalate internally to relevant teams to resolve any incidents outwith our remit.

• Stakeholder Communication – Triage incidents and manage stakeholder expectations for incident resolution.

• Post Incident reviews – evaluate the incident management response and recovery effort for major, critical and high priority incidents to provide continual improvement of our incident responses.

Specific Role Responsibilities:

• Triage of alerts from FNZ Group systems

• Analysis of alerts and escalation where required

• Following Standard Operating Procedures and playbooks to respond to incidents

• Supporting development and enhancement of SIEM detection and playbooks

• Prioritise and diagnose incidents according to agreed procedures.

• Other tasks: To undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the production environment

Experience required:

• Bachelor’s Degree or higher in Computer Science, Mathematics, Engineering, Physics or other Sciences or equivalent working experience. Degree preferable in either Commerce or IT; (A-B + average) or equivalent;

• Excellent spoken and written English

• Experience of Incident Response (triage, classification, investigation, escalation)

• Knowledge of networking protocols and investigation (capture, Wireshark)

• Knowledge of Operating Systems, Databases and Applications (Windows, Linux, SQL, F5)

• Knowledge of SIEM tools (Splunk, Sentinel)

• Knowledge of EDR tools (Defender, Crowdstrike)

• Knowledge of security concepts (MITRE, Kill-Chain)

• Willing to work in shift patterns

Nice to have:

• Written/spoken German

#LI-CM1

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.