Junior IT Systems Administrator

Job Type Full-time Description

This position works with the IT Chief and is the Information Technology Systems Administrator in the Office of Information Technology and provides the following services: 

• Develops, tests, implements, and/or maintains operating systems and related software. 
• Establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters 
• Schedule, perform, or monitor system backups or data recoveries 
• Ensures the running operations of network servers and Microsoft Office 365 Cloud server infrastructure to include but not limited to the following: On-premises Active Directory Servers and Domain Name Servers and DHCP servers 
• Perform onboarding and offboarding of new systems for new and departing personnel and contractors. 
• Troubleshoot and resolve software, operating system, and networking problems 
• Update software repository and proper distribution using Microsoft Defender 
• Ensure proper server configuration and monitoring of the following security systems (Microsoft Defender for anti-virus/malware; Patch Management Server; SIEM Event Logs and audit reports) 
• Perform up-to-date Anti-Virus/Malware software and proper distribution across the IT Infrastructure platform using Microsoft Defender 
• Patch distribution using Qualys Patch Management System · Perform operational maintenance of Cisco Meraki switches 
• Responsible for the operational configuration of Network and Systems, vulnerability scanning systems, such as Qualys or any other system in use
• Administration of Microsoft Office 365 cloud and related components i.e.:  

                o  Microsoft Azure 

                o Exchange Online 

                o SharePoint Online 

• Microsoft Defender and its components (Antivirus/Malware, Software distribution, lntune or Endpoints) o Microsoft Teams 

                o Microsoft Sentinel 

                o One Drive for Business 

• Administration of the Log Management (Microsoft Sentinel) system and other security devices such as Web Filters. 
• Administers Single Sign-On and Identity Access Management System (Okta) 
• Management of Okta Identity Management and Single Sign-on platform 
• Add new users with roles and permissions 
• Remove/disable employees who have departed/resigned/terminated 
• Work with product/vendor’s technical support to resolve pending technical issues, including incident escalation. 
• Assist the Chief Information/Chief Information Security Officer in FISMA (Federal Information Security Management Act) activities. 
• Prepare and review NIST-related security controls and coordinate with the security analyst to ensure controls have been addressed through preparedness. 
• Work with IT Security Analyst to ensure IT Systems Continuous Monitoring metrics and addresses per metrics scheduled and proper documentation and evidentiary reports are met. 
• Conduct monthly vulnerability, scanning, and remediation of the agency's computer devices, review vulnerability reports, and plan effective processes for timely remediation of those vulnerabilities. Document the remediation status. 
• Provide lead for OHS activities to include Continuous Diagnostics and Mitigation implementation. 
• Assist the Chief Information Security Officer in preparing to review with security contractor Security Assessments and Accreditation (SA&A) of Information Systems. 
• Review and analyze Continuous Monitoring reports for accuracy and document vulnerabilities for corrective action to be taken. 
• Provide an updated Standard Operating Procedure (SOP) documentation and design of operations and infrastructure of the Network Diagram. 
• Update administrative functional areas of SOP manuals.

Requirements

• Minimum of, 5 years of experience working with Microsoft Windows Servers (2016 and above) in an enterprise environment.
• Minimum 3 years working and administering Microsoft Office 365 cloud applications.
• Minimum 3 years systems administration experience in Microsoft Office 365 cloud components: 

1. SharePoint Online
2. Exchange Online
3. Office 365
4. Microsoft Teams voice
5. Microsoft Azure
6. Microsoft 365 Defender and its components
7. One Drive for Business

• Minimum 3 years of experience administering Unified Messaging Communications and Team Voice Messaging Systems to include Add-Move-Change
• Minimum 3 years of experience with network vulnerability scanning and analysis.
• Working knowledge of:

     o  Identity Access Management Systems and Single Sign-On

     o Patch Management Systems

     o Web content publishing

• Knowledge of:

     o Sentinel SIEM

     o Log Management

     o DHS CDM Program

• Excellent Troubleshooting skills
• Excellent Communication skills 

Salary Description 75,000-85,0000