Customer Marketing Specialist - Cybersecurity

Keeper is hiring talented Customer Marketing Specialist to join the Keeper Marketing team.

Keeper’s applications have millions of users around the world and thousands of Enterprise customers. Join one of the fast growing Cybersecurity companies and gain valuable skills working on global campaigns to maximize and expand the utilization of Keeper's solutions!

About Keeper

Keeper Security, Inc., ("Keeper®"), the creator of the leading cybersecurity software, is transforming the way organizations and individuals protect their passwords, secrets and sensitive digital assets to prevent data breaches and cyberthreats. As a leading cybersecurity defense platform, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified, ISO 27001 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper Security is backed by Insight Partners, a leading venture capital and private equity firm with $90b AUM. Insight Partners invests in high-growth technology companies that drive transformative change in their industries. Keeper's products are the highest-rated in the industry across G2, Trustpilot, PCMag and U.S. News & World Report.

Responsibilities

• Develop and execute effective and scalable cross-sell and upsell campaigns targeting Keeper’s global customer base to maximize and expand the utilization of Keeper’s solutions.
• Accelerate expansion pipeline growth by developing and maintaining a global customer marketing campaigns calendar and executing weekly programs across email, paid media, paid social, and site optimization/updates.
• Create and distribute sales enablement collateral including call scripts, battle cards, data sheets, pitch decks, and incentives to our global Customer Success team.
• Deliver monthly customer communications such as newsletters, release notes, and webinar promotions
• Work cross-functionally with Product Marketing, Channel Marketing, Customer Success, and Demand Gen to ensure all market-relevant content is surfaced to customers in the right way
• Support the Customer Experience teams to build out scalable education programs to decrease 1-to-1 support and improve customer lifetime value

Requirements

Job Requirements:

• 2+ years experience in a customer marketing or campaign role
• B2B experience required
• SaaS company experience strongly preferred. Security and/or Networking (IT/technology industry) experience is a plus
• Experience running multi-channel marketing campaigns and an understanding of customer journey mapping
• Familiar with B2B marketing tools (Salesforce, HubSpot, 6Sense, LiveStorm)
• A self-starter attitude and team player, able to accept direction, and work independently
• A positive attitude with adaptability in a fast-paced work environment. Experience in agile work environments is a plus
• Results-oriented
• Strong communication and collaboration skills
• Strong attention to detail

Benefits

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401 k (Rother/Traditional)
• A generous PTO plan that selecrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt