Director, Risk and Compliance

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Director will be instrumental in several key areas: Upholding regulatory compliance within Visa Canada's operations. Collaborating with diverse teams to keep a pulse on market trends and opportunities for proactive risk engagement.

Engagement with the Bank of Canada, fostering confidence in Visa's services as a reliable consumer payment method through unwavering integrity. Providing strategic advice to minimize fraud and manage potential risks.

This is an individual contributor role reporting to the Head of Risk for Visa Canada.

• Support the Head of Risk for Visa Canada in developing and executing the risk and compliance strategy and vision for the Canadian market.
• Implement and manage the regulatory compliance framework for Visa Canada and ensure effective regulatory compliance with the Bank of Canada under the Prominent Payments System and Retail Payments Activities Act
• Respond to inquiries from BoC, Regulators or other relevant stakeholders, and provide information, facilitate audits and inspections where required.
• Collaborate with Visa Global Risk and Regulatory Governance teams to ensure timely ongoing reports, incidents reports, new initiatives as they relate to Visa Net and work with BoC effectively to minimize any disruption to Visa.
• Provide subject matter expertise and guidance to internal stakeholders on the requirements and expectations of the PPS designation and RPA Act and advise on the impact of regulatory changes and developments.
• Identify and escalate compliance issues and incidents, and work with relevant stakeholders to remediate and prevent recurrence. Develop and update policies, procedures, and controls, conducting risk assessments, and reporting on compliance performance.
• Leading and supporting Visa Canada's audit activities and ensuring compliance with the internal and external audit standards and recommendations.
• Oversee and support the transition and management of the Non-FI pilot program to license Non-Bank entities as issuers and/or acquirers in the market in order to drive innovation, promote the fin-tech sector and support international entities who would like to participate in the evolving issuing and/acquiring marketplace in Canada to an ongoing Fintech Program
• Translate actionable fraud intelligence into tactical strategies for clients. Deliver risk-based market insights that combine unparalleled quantitative and qualitative fraud analysis.
• Cultivate and manage relationships with clients to ensure adherence to Visa’s standard of excellence.
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments.
• Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings, insights, and recommendations for clients.
• Identify opportunities to enhance the payment ecosystem and advance risk management best practices. 
• Assess emerging/innovation risks and new business models for potential including identifying gaps in current suite of offerings (e.g., A.I. readiness and authentication threats).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualification

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Experience working in payments industry is preferred.
• A solid understanding of the Canadian payments landscape, the BoC's oversight framework, and Visa's products, services, and operations
• Ability to quickly establish rapport and build strong, trusting relationships with all levels of an organization.
• Strong collaboration skills and teamwork with proven ability to establish productive working relationships with staff and management at all levels.
• Excellent communication, presentation, and interpersonal skills, and the ability to communicate complex and technical information in a clear and concise manner.
• Demonstrated understanding of how Risk contributes to brand and business growth.
• Strong analytical skills, with demonstrated intellectual and analytical rigor. Intellectually curious: finds stories in data, asks the right questions, and identifies game changing insights that generate big impacts.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience.
• Excellent communication, storytelling, and presentation skills.
• Technology mindset, curious, up to date with digital trends and applications.
• Team focused mindset – uplift everyone.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word), SharePoint, and demonstrated strength in developing presentations and collateral materials for use with key stakeholders.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.