Global Travel Risk and Threat Response Manager

Company Description

Discover the Unexpected 

Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done.

Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re committed to fostering a strong sense of belonging and a place where you can bring your true self to work.

Our uniqueness is that we truly value yours. We’re an award winning organisation due to our strong people first focus. This includes Top Employer™ and Great Place To Work™ accreditations.

Learn more at www.experianplc.com

Job Description

Job description: 

As the Global Travel Risk and Threat Response Manager you will be part of the Global Corporate and Investigative Security Team. You will help to ensure Experian’s staff and assets are secure and to ensure we are able to deliver the high standards of service to our clients both internally and externally. This is a 2LOD role for the development, implementation and management of a comprehensive security risk management program for all business areas.   

The role has key areas of responsibility, and you will report to the VP of Corporate and Investigative Security and have a dotted reporting line to the Head of People Security Risk.   

This is a key role in supporting our Physical Security and People Security Risk programmes.  

Job Description, reporting structure :

• You will be part of the Global Corporate and Investigative Security team based remotely or within one our offshore centers. Your core responsibility will be to provide assurance relating to the security of Experian’s assets, its employees, facilities, and operations while delivering high standards of service.  

• You will report to the VP of Corporate and Investigative Security and have a dotted line report to Head of People Security risk.  

• The team is responsible for Insider Risk Management, Travel Risk Management, Event Security, Physical Security Assurance, Facility Risk Assessments, Workplace Violence Response and Physical Security Threat response.  

• This role will aid in the development and further maturing of our programmes.  

• This role offers a candidate who understands international travel risk planning and/or logistics and a passion for creating practical and sustainable systems the opportunity to assist and lead initiatives that will contribute to Experian’s organization-wide security programs and international operations. 

• The role will work closely with colleagues in Cyber Fusion Centre (CFC) team to support our Cyber Fusion approach. 

• This role is focused on being a business enabler and being able to support the business wherever that might be. 

Responsibilities :

• Management of the Experian travel risk program to align and support specific demands of our business while aiding with travel consultation, documentation, and mitigation techniques.  

• Proactively monitoring travel risks, country travel advisories keeping in mind our organisation’s footprint while liaising with the Head of Corporate Security – People Risk , other team colleagues and stakeholders to provide recommendations to mitigate security, operational and travel risks.  

• Manage integration of cyber risks and related controls into the travel risk management program, including international remote workers 

• Co-ordinate training and awareness campaigns on travel risk management and manage presence and resources on SharePoint and internal communications tool(s) relating to travel risk and threat management  

• Maintain strong, functional ties with our travel risk management partners and other vendors to ensure that service level agreements are being met while high-quality service is provided.  

• Manage 3rd party relationship with travel risk partner including co-ordination of RFP/contract re-negotiation as required  

• Assist with the further development and targeted improvement of the travel risk programme in alignment with the ISO 31030:2021 standard and to seek certification when it becomes a certifiable standard.  

• Manage, administer, and work within software programs used to support operational processes such as executive security, emergency notification, global incidents, travel tracking, booking tools, etc. 

• Aid processes related to drafting of protective procedures, policies, standard operating procedures to maintain and scale consistency across all regions of operation, while helping respond to incident/crises that could potentially impact the organisation’s assets and operations and coordinating an appropriate response with assistance from other relevant teams.  

• Assist in the development of security escalation planning policies from a travel security perspective; assisting crisis management teams with relevant information during a significant security event where expertise of the corporate security team would be needed.  

• Proactively perform risk assessments while responding to requests received from various stakeholders, to support international travel, helping in the navigation of risk controls and processes. Provide risk mitigation advice and guidance to decrease exposure to security, medical and other threats.  

• Maintain cross functional relationships to effectively analyse and contextualise threat intelligence that enables team to provide meaningful insight and response to relevant stakeholders to enable them to take better informed decisions. 

• Supplementary to and in liaison with the CFC Threat Intelligence team, lead on the internal analysis of physical (non-cyber) threat intelligence relating to critical security events which has the potential to impact the safety and security of our people, operations and facilities. Maintain awareness of and monitor where appropriate events and incidents via 3rd party Threat Intelligence and Monitoring products. 

• Lead on additional CFC Intelligence Products focused on people safety and physical security, operational and facility protection. For example, annual threat outlooks or specific briefs on corporate security issues.  

• Developing long term goals, metrics and key performance indicators to drive continuous improvement aimed at keeping employees safe 

Qualifications

The position requires good communication skills, demonstrable initiative, creativity, and flexibility; ability to work independently and effectively in groups; excellent writing and presentation skills as well as organizational skills. Specific requirements include:  

• Bachelor’s degree or equivalent education and experience. Experience with multi-national organisations would be an added advantage.  

• Related experience in travel risk management, security management, geopolitical intelligence, or international operations. Extensive experience in supporting international travel security programs; knowledge on practices and principles of key travel security principles and practices.  

• Substantial analytical and problem-solving experience coupled with the flexibility to change priorities and respond effectively; proactive in recognising gaps while employing innovation in developing new systems and implementing improved processes; ability to help design and deliver engaging employee-facing intelligence and training content. 

• Should possess knowledge on global geopolitical issues, international security, current affairs and the ability to draft, design and present comprehensive intelligence reports that are focused on organisational impact.  

• Advanced skills and experience in collecting, analyzing large quantities of data with experience in using, managing, and leveraging global intelligence monitoring tools. Experience in managing a team of direct reports with varied or related work profiles will be beneficial.  

• Capacity to work under pressure and ensure deadlines are met. Could require flexible work timings that accommodate other team members located in different parts of the globe and to respond to crisis situations.  

• Operational needs may demand responding to emergencies after-hours, and to work during night hours, weekends, and/or holidays. Work structure to be hybrid, where working from residence will be acceptable, but can access office if available in location if needed.   

Additional Information

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.

Why choose us?

Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process

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