Manager- Security Engineering

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Job Description

Team

 This role will be reporting to the Director, of Security Engineering. The security engineering org targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations acts as guidance and facilitator to the security operations teams and helps to shift Security perception from blocker to enabler by building a relationship of trust with the other teams. The Endpoint Security Engineering team is part of a larger Security Engineering org. The team’s mission is to ensure the highest level of security for our organization, encompassing device security, access control, data protection, and compliance with regulatory standards.

Role

 As the Manager of the Endpoint Security Engineering team, you will be responsible for the team that implements the most comprehensive security standards and controls for endpoints, administers multiple EDR solutions, implements config baselines for laptop OS flavors, implements endpoint/network/SaaS DLP for the enterprise, manage and maintain Data Governance tooling and automate metrics. An ideal candidate will have cross-functional leadership experience to effectively coordinate various workstreams impacting the Program and reducing risk. This individual is an excellent communicator and coach, motivated, proactive, and prioritizes collaboration.

What you get to do in this role:

• Define vision and drive execution of technical strategies to secure ServiceNow’s assets
• Lead and mentor a team of security engineers.
• Define goals for the team and conduct quarterly growth conversations for the team.
• Drive cross-functional execution to build and run security solutions to secure Mac and Windows endpoints.
• Build and run Data Governance and DLP solutions for enterprise.
• Provide technical expertise throughout the design, implementation, and delivery of scalable services and infrastructure
• Build and develop a performance-driven team in a constantly growing environment
• Drive automation culture within the team.
• Ensure the team stays on top of patching and upgrade requirements.
• Over-communicate and educate stakeholders on security initiatives.

Qualifications

To be successful in this role, we need someone who has:

• 10+ years of relevant work experience in infrastructure or Security Engineering including hands-on technical management.
• Experience building and managing a team of security professionals.
• In-depth experience in medium to complex computing environments, with advanced knowledge of security technologies and services, operating systems, and networking technologies
• Skilled at managing and leading security teams, with a passion for coaching and development
• A keen analytical mind for problem-solving, abstract thought, and offensive security tactics.
• Strong interpersonal skills (written and oral communication)
• Ability to articulate complex issues to executives and customers
• Ability to navigate a constantly evolving environment.
• Ability to build trust relationships with external teams.
• Familiarity with the ServiceNow platform and Agile methodologies is a plus
• Master’s or bachelor’s degree in computer science/engineering or equivalent experience

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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