Senior Network and Security Engineer
Cyberjaya, Selangor, Malaysia
Logicalis
Logicalis is your trusted Australian IT solutions provider, helping customers succeed in a digital world. Explore managed IT services and cloud solutions now!We are seeking for a Senior Network & Security Engineer (Level 3/ SME) to join our dynamic team in Cyberjaya Malaysia.
You will be part of our Managed Network & Security Team, dedicated to improve our valued customer's environment in Australia and beyond.
Your expertise will be at the forefront, providing crucial support and solutions that ensure our customers' networks and security are robust, efficient, and secure.
Responsibilities
- Provide third level technical expertise and operational support for network and security service requests and issues.
- Act as the final escalation point for complex technical knowledge and expertise.
- Lead workshops to identify trends and challenges in customer environments.
- Develop innovative solutions to enhance customer environments.
- Implement permanent corrective fixes in adherence to change processes.
- Document solutions and knowledge in Logicalis' knowledge management system.
- Mentor junior engineers to facilitate their skill development.
Requirements
- Significant hands-on experience in LAN/WAN networks and optimization, with proficiency in managing wireless devices, VOICE, and network security.
- Bonus points if you possess experience with Aruba, Cisco Meraki, Palo Alto, Fortinet security, and SDWAN.
- An analytical and systematic approach to issue resolution, complemented by excellent relationship management skills, enabling you to excel in the role.
- Strong passion and desire to continuously develop and share knowledge with others.
- Alignment with our company values, including being "Obsessed" with customer outcomes, demonstrating an "Action" orientation, and possessing an innate sense of "Teamwork."
Do I need to meet all the requirements to apply?
No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity
Benefits
As a valued member of ‘Logicalis Asia Pacific ’ you will enjoy several benefits, such as;
- Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
- Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
- Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
- Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance. #LI-Hybrid
About Logicalis Asia Pacific MSC Sdn Bhd
Logicalis Asia Pacific Sdn Bhd is a division of the Logicalis Group, an international IT Solutions Integrator who employs 7,000+ staff, across 65 locations worldwide. With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia. Logicalis Australia enables organisations to transform their internal capabilities and gain greater business value from their IT investment, and is widely regarded as a best-in-class leader of its field.
For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Cloud Network security
Perks/benefits: Flex hours
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