Senior Staff Security Engineering Lead

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology & The SSO  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.   

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.   

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.   

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

Team 

This position reports to the Director, Security Engineering. The Enterprise Security Engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams. 

Role  

The Senior Staff Information Security Engineer will play a major lead role in the ServiceNow security office responsible for engineering solutions that ensure the highest level of security encompassing device security, access controls, data protection, and compliance with regulatory standards. 

What you get to do in this role: 

• Provide technical oversight and leadership over endpoint security engineering charter that has the following scope: 

• Device Security includes corporate Mac & Windows laptops, BYOD devices, VDIs and IOT devices 

• Access control includes Endpoint privileged access management, device trust and attestation, Browser and email security and Credential management 

• Data Protection includes DLP, Data Governance and Insider Threat 

• Regulatory Compliance includes NIST 800-53, CIS benchmarks, FedRAMP, NIST CSF, SOC 2, SOX 

• Embed DevSecOps principles into team’s DNA and drive automation 

• Influence leadership on strategy and vision for securing ServiceNow infrastructure based on security risk, industry trends and compliance requirements 

• Provide technical expertise throughout the design, implementation, and delivery of scalable services and infrastructure 

• Transform business requirements and functional specifications into designs 

• Represent the Security Engineering team to both internal and external stakeholders 

• Lead and mentor a team of information security engineers. 

• Influence key technical decisions and drive cross functional execution to build and manage cutting-edge security solutions 

• Strategically addresses global events and trends that impact the industry and challenges org to address issues using a broad global view 

Qualifications

In order to be successful in this role, we need someone who has: 

• In-depth knowledge of operating systems (Linux, UNIX, and Windows) 

• In-depth knowledge of networking (routing, switching, load-balancing, intrusion detection systems and firewalls) 

• Proficient in programming languages and scripting (Java Script, Python, Bash etc. ) 

• Experience in securing corporate endpoints and BYOD devices 

• Experience in email and browser security 

• Experience in DLP, Data Governance and Insider Threat 

• Experience in working with web and database services (REST APIs, JSON, XML, SQL) 

• Experience in working with Splunk and SPL (or other SIEM/Log management systems) 

• Planning hardware and software system upgrades and configuration changes 

• Automating operations and capacity planning 

• System performance tuning and service monitoring 

• System and software debugging experience with strong troubleshooting skills 

• Familiarity with regulatory and industry certifications (FedRAMP, NIST 800-53, NIST CSF, SOC 2, SOX and GDPR) 

• Ability to analyze and assess complex problems quickly and efficiently 

• Growth mindset approach: hungry and humble with the ability to lead and train others 

• Ability to thrive in a dynamic, driven, fast-paced environment 

• Master’s degree in computer science; engineering, or information technology or equivalent industry experience 

• 12+ years of relevant hands-on engineering experience 

#DTjobs 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.