Senior Staff Escalation Engineer (SASE) - NetSec

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks's SASE (Secure Access Service Edge) group is looking for a seasoned and accomplished leader to design, develop and deliver next-generation technologies within our SDWAN team.

You will be part of a world-class software engineering team that works on various ground-breaking technologies in the SD-WAN/Network Security area. You will work with a multi-functional team of engineers solving interesting problems in the SDWAN area. We want passionate leaders who love to code and build great products. Engineers who bring new ideas in all facets of software development.

We are looking for leaders who take ownership of their areas of focus and who are driven to solve problems at every level. Collaboration and teamwork are at the foundation of our culture and we need engineers who can communicate at a high level and work well with others towards achieving a common goal. 

Your Impact

• Design, develop and implement highly scalable software features on our SDWAN/Network Security solution
• Design and implementation of large distributed systems
• Database design and implementation for custom use cases, graph and time-series databases, in-memory databases
• Work with different development and quality assurances groups to achieve the best quality
• Suggest and implement improvements to the development process Work with DevOps and the Technical Support teams to troubleshoot customer issues
• Mentor and coach team members

Qualifications

Your Experience

• BE /B.tech or equivalent technical graduation is mandatory or equivalent military experience required
• 5+ years experience in support service, technical support or similar troubleshooting-related role
• Area of expertise related to SDWAN or IP networking equipment

Required Technical skills

• Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily)
• L1-L7 (ISO model) troubleshooting
• Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols
• Troubleshooting VPNs (IPSec and SSL tunnels)
• Pcap analysis (via Wireshark and other tools)
• Hardware troubleshooting for networking equipment
• C, C++ and python programming languages(Good to have)
• Able to explain complex technical issues to non-technical people
• Able to have open discussions on network design, network security and related technical topics

Helpful certifications

• Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc)
• Cloud deployment for AWS, GCP, Azure or KVM based solutions)

Additional Information

The Team

Our engineering team is at the core of SDWAN products – connected directly to the mission of providing world class SASE solutions. We are constantly innovating – challenging the way we, and the industry, think about SD WAN. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.