Sr. Solution Consultant - Security Practice

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come Join our Sales A-Team.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

ServiceNow is seeking driven Pre-Sales Security Solution Consultants. The Security Solution Consultant will provide solution leadership and expertise to support customers during the sales engagement. The Security Solution Consultant will participate in the acquisition and retention of customers by leveraging the Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) Solutions.

This position is for a hands-on Security Solution Consultant who can go wide and deep on solution development and positioning.
 

What You Get to Do in This Role

Responsible for creating innovative solutions leveraging ServiceNow’s Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) Solutions

• Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations.
• Respond to customer questions relating to ServiceNow Security Operations Solution
• This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.
• Develop and contribute to sales campaigns focused on Security Operations Solutions
• Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform
• Help develop programs that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
• Stay current on competitive Analyses and understanding differentiators between ServiceNow and Competitors
• Supporting Marketing Events and User Conferences, Trade Shows, etc.
   

Qualifications

What You Get to Do in This Role

• Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer
• Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers
• Scoping and delivering Proof of Concept/Proof of Value engagements with the Partner
• Staying current on product developments/releases to provide guidance to Partners
• Forging trusted advisor relationships at the top levels at the Partner account
• Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved
• Participate in and deliver Business Reviews with aligned account teams
• Engaging with the Partner and cross functional teams post sales to ensure successful transition from sales to delivery
• Provide mentoring and training to peers and other colleagues within our organization
• Identifying, leading, and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.
• Provide oversight on, and ensure successful completion of Partner initiatives and any necessary RFx assistanc

What You Need to Be Successful in This Role

• 3+ years of Solution Consulting experience
• Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
• Passion for and demonstrated success understanding and fulfilling internal or external customer needs; maintains a problem-solver mindset
• Sharp business judgment, ability to see "big picture" and to prioritize
• Executive presence, strong verbal, and written communication
• Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
• Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
• Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s)

For positions in California (outside of the Bay Area), we offer a base pay of $100,050 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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