Senior IAM Engineer

Senior IAM Engineers that require experience with CyberArk and ideally have exposure to Azure Cloud. These candidates must be local to South Florida or be willing to relocate.

Requirements

Job Description
The Senior Identity and Access Management Engineer will report directly to the Identity and Access Manager and support the CISO to provide the highest quality security services to JM Family Enterprise's business units and customers. The Senior Identity and Access Management Engineer performs daily functions required to maintain the rules and controls for Information Security to protect JM Family's information assets, works with critical and sensitive information, and is relied upon to maintain security and least privileged safeguards. The Senior Identity and Access Management Engineer is responsible for providing day-to-day engineering and administration of Identity Management services as well as support for Identity Management related project-based activities. This role will work closely with Provisioning Analysts, Engineers, Architects, Operation teams, and other technology-skilled Individuals. The role is required to provided senior-level guidance and application of both real-world experiences along with following education-based best practices. The Senior Identity and Access Management Engineer should seek to drive value and enhancement in the products and services that are provide on behalf of the group and work closely with the Architects to ensure priority alignment of enhancements and lifecycle tasks. The ideal candidate has a strong drive and passion for Information Security, specifically the IAM space. They understand the value it brings to the business and have a strong motivation to work toward continuous improvement.
Primary Responsibilities

• Senior technical support engineer supporting enhancements and lifecycle events to support internal and external customers' demands, independently or jointly with other technical support teams.
• Monitor IAM services and operations to resolve functional, systematic and infrastructure issues
• Execute service reports and gather data for metrics
• Address service-level and service delivery issues with immediate resolution
• Document changes, enhancements, and lifecycle events
• Experienced understanding of project management methods, including Agile and Scrum frameworks.
• Ability to identify and manage technical issues of various platforms, applications, and systems, and planning solutions to problem resolution according to standardized processes.
• Ensure Identity systems and associated integrations are properly planned, installed, configured, secured and maintained, providing the highest amount of technical and business value to the customer.
• Enforce adherence and alignment with architectural standards, minimize technical exposure, and risk. Contribute to changes, alterations and amendments to existing documentation.
• Analyses and resolves complex issues with authentication and authorization in various platforms, services, and applications, providing increasing supporting value to the business stakeholders.
• Promote and socialize Information Security best practices, standards, and governance.
• Manage incident/problem lifecycle including ticketing and stakeholder interaction.
• Proactively identify future needs for Identity Access Management (IAM) services
• Act as the technical knowledge resource for IAM platforms, services, and applications.
• Supports disaster recover/business continuity plans as related to user and access management.
• Proficient in writing and maintaining procedures and technical documentation.
• Implement new features and integrations within the IAM environment.
• Leads efforts to define internal authentication and authorization strategy.
• Work cross-functionally with Architects, Engineers, Product Owners, and other Security Specialists.
• Provide reports, participate in and gather evidence for audit requests, and make recommendations for efficiency improvements.
• Provide after hours on-call customer support.
• Performs other duties as assigned.
• Follow JM Family established change management processes.
• Design, development, and implementation of custom identity integration solutions where applicable.
• Assist in planning and implementing IAM strategy programs.
• Assist in regular reviews of IAM policies, standards, and procedures to ensure department meets or exceeds established governance controls and to raise the maturity of the IAM program.
• Assist with department leadership in security investigations and execute preventive measures.
• Assist in the development and implementation of Information Security procedures, standards, and work instructions.
• Work within on-premise and cloud-based identity and provisioning systems.
• Continuously learn new technologies and develop/train to strengthen skills in supporting existing and emerging technologies.
• Ability to work independently and self-directed.

Educational and Preferred Related Experience

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or 5 years related experience in an IT discipline.
• Ability to work in a matrixed and collaborative environment.
• Expert-level experience with supporting, maintaining, and enhancing identity platforms, systems, applications, including Sailpoint, Azure, Active Directory, and various Multi-factor Authentication services.
• Strong working knowledge of Microsoft application and cloud-based software (i.e. O365, Azure, Power Products)
• Strong working knowledge of Amazon cloud-based products (AWS, EC2, Pipeline Automation)
• Scripting knowledge, PowerShell, and python experience is a requirement
• Minimum 5 years’ experience in IAM Lifecycle Management and/or IT Security
• Strong written and oral communication skills
• ITIL Foundation certification
• Security and IAM certification preferred
• CISSP & CAP highly preferred