Cyber Technologist

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

Job Description:

The Cyber Technology Specialist (CT) role is a dynamic and varied customer focused technical position. CTs provide technical and cyber defence expertise in pre-sale and post-sales accounts, working together with our Cyber Account Managers to ensure customer needs are met.

• Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
• Being accountable for the delivery of Proof of Value engagement from end to end
• Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives.
• Partnering closely with our Account Executive teams on their work with new and existing clients
• Being the trusted advisor and technical authority to the client
• Providing feedback and technical reporting
• Designing and building custom client integrations and defining solution architectures
• Act as a technical touch point between clients and partners

Requirements:

• Experience and knowledge of technical language, and able to communication complex technical information to a variety of audiences
• Some previous experience of networks and security
• Excellent interpersonal / communication skills, both written and verbally
• Able to work in a team autonomously and as part of a team in an innovative and fast-paced environment whist delivering to deadlines
• Enthusiasm for innovation, experimentation and self-development in the cyber security field

Any experience with customer-facing activities (pre/post-sales) is desirable but not essential. You may have experience of network and security devices/systems e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM, as well as knowledge of TCP/IP, and common networking protocols. This isn't essential and your role will include the chance to learn as you work and expand your skills in these areas.