Regional Security Operations Manager, South

Judd Street, London, United Kingdom

BT Group

From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. Find more BT products here.

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About Openreach

Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 650+ communications providers who sell phone and broadband services to these households and businesses.

Why this job matters


Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

Within this role you will have regional responsibility for the implementation of the security strategy for network crime, to tackle all external network crime ensuring delivery of a measurable security response through Specific / bespoke network security solutions.

What you’ll be doing


  • Regional responsibility for the implementation of the security strategy for network crime, to tackle all external network crime ensuring delivery of a measurable security response through Specific / bespoke network security solutions. 
  • Accountable for maintaining a 24/7 security Regional taskforce responsible for identifying crime trends and designing response plans including crime scene forensic recovery, Intel gathering. Which meets NIM (national intelligence model) guidelines plus ensure full compliance with RIPA (Regulation of investigation Powers act). 
  • Responsible for developing/ managing the regional Senior level partnership relationship with all Law enforcement agencies  and industry partners [i.e. Home office Police forces, Local authorities, BTP, British metal recycling agency], identifying criminal threats which  can impact on the network securing their services for the detection and prosecution of anyone unlawfully targeting Openreach. 
  • Responsible for delivery of the regional security compliance check programme i.e. People operating in the network [Openreach employees and / or contractors 3rd parties under Duct and Pole access].  
  • Responsible for the implementation and deliver of OR, to investigate any SMD [Scrap Metal Dealer] found to be in breach of the act, recover stolen cable from their supply chain and drive increased level of active security checks/ campaigns during high period of criminal activity. 
  • Responsible for ensuring that Openreach have sufficient vetted scrap yards to process cable. 
  • Accountable for not failing to discharge the legal requirement of RIPA as this could jeopardise results and affect Openreach / BT reputation.  
  • Responsible for creating a safe and secure environment for regional taskforce members  during security day/ night operations &  surveillance, with no danger to life, also ensuring that Openreach people, third parties /contractors  operate securely in the external network. 
  • Responsible for identifying security weakness in the network and drive regional police engagement to respond to and resource network incidents to secure arrests.  
  • Accountable for ensuring that security operations are fully capable of clarifying the legitimacy of anyone working in the network, defining the intelligence to target and remove criminal gangs posing as contractors and OR employees.  
  • Accountable for ensuring security breaches found are categorised and where non security related e.g. safety etc. these are escalated to the line for action. 
  • Responsible for effective management of any (POCA) proceeds of crime act Claims to recover costs back to OR. 
  • Engage with Openreach contracts management team, highlight contractors who fail job standards and who pose a security risk and with the products team with any CPs under DPA {Duct and Pole Access] who are damaging our network. 
  • Work with BT legal in court cases that involves seizure of Openreach assets  
  • Engage with Openreach recycling team, to understand the current business demands for cable recovery. 

The skills you'll need


  • High level of investigative expertise in linking actionable intelligence against crime patterns. (Preferred) 
  • Previous experience of working for law enforcement preferred, or trained in law enforcement tactics with strong level of understanding of criminal behaviour and methodology. (Preferred)
  • Previous experience of acting as operational team interface and managing relationships with key senior area managers (SAM), providing specific operational deployment assurance.  (Mandatory)  
  • Previous experience of engaging regionally with Home office police forces and BTP [British Transport Police] building relationship with CSI police forensic teams to ensure evidence is recorded correctly. (Mandatory)
  • Proven track record of ability to lead on shared work with BT Security on operational tasking, to drive their investigations into critical services affecting areas. (Mandatory)
  • Previous experience of coaching good security practice to internal teams, contractors/ 3rd parties  and demonstrate security professionalism with all law enforcement agencies. (Mandatory)



  • 25 days’ annual leave, plus bank holidays, and additional days for length of service
  • 10% on target bonus
  • Life Assurance
  • Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
  • 50% off BT and EE mobileSIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans
  • Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
  • 3 volunteering days per year
  • Competitive employee discount on BT/EE products
  • Competitive friends and family discount on EE Mobile

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About Openreach
We employ more than 35,091 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK to our customers’ networks.


Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Compliance Network security Security strategy Strategy Surveillance

Perks/benefits: Career development Competitive pay Flex vacation Parental leave Salary bonus

Region: Europe
Country: United Kingdom
Job stats:  12  1  0

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