Product Owner/Chapter Lead - Customer Vulnerability

Melbourne, AU

ANZ Banking Group Limited

ANZ offers a range of personal banking services such as internet banking, bank accounts, credit cards, home loans, personal loans, travel and international, investment and insurance. Learn about easy and secure ways to manage your money.

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About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.


As a Product Owner/Chapter Lead, you will be responsible for leading a data squad to deliver on its backlog of work, ensuring work is scoped, sized, planned and executed effectively in order to support business decision making.


The Product Owner/Chapter Lead is critical to making this happen and will:

  • Use strong project management and stakeholder management skills to understand business & capability requirements and translate them into a data backlog of work
  • Be a people leader for the data squad members, with responsibility for performance and people management and accountability for a thriving community of practice among data practitioners
  • Plan and prioritise the work to be done inclusive of people, process and technology requirements and implications
  • Bring deep technical data skills and understanding of data techniques across disciplines


Role Location: Melbourne

Role Type: Permanent

What will you bring?

To grow and be successful in the role, you will ideally bring the following:


  • Data technical expertise in either analytics or data engineering
  • Stakeholder management experience 
  • People leadership history
  • Business and commercial acumen
  • Project management experience including delivery and risk management
  • Degree qualifications in Data Science, Computer Science, Information Technology, Information Statistics, Applied Mathematics, Business Administration or any other related field.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.


As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.  We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.


But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 59285

Job Posting End Date

 16/02/2024, 11.59pm, (Melbourne Australia)

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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Analytics Computer Science Mathematics Risk management

Perks/benefits: Flex hours Health care

Region: Asia/Pacific
Country: Australia
Job stats:  5  1  0
Category: Leadership Jobs

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