Director, Information Security

New York City, United States

Global Relay

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Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

Global Relay is seeking a Director, Information Security to act as the organization’s trusted security resource. You will work closely with a variety of stakeholders including our commercial teams, Development and Engineering teams, and Operations team on all security-related matters.  

Reporting to the Chief Information Security Officer (CISO), you will play a key role in ensuring the successful implementation and completion of security initiatives alongside Global Relay’s business objectives. You will be Global Relay’s expert in its security practices and provide guidance on ever evolving security challenges and convey our Information Security strategy to our global customers and employees with confidence. You will lead a diverse, global team of security professionals to ensure Global Relay can scale its security program along with its expected growth.

Your job:

  • Work with the CISO to provide senior level direction for our overall security program
  • Constantly reinforce the security-minded culture of Global Relay to ensure it is the first and foremost focus across the business while working closely with the Heads of IT, Product Development, and Engineering to ensure constant alignment of the roadmap
  • Foster a culture of security across Global Relay through staff training, documentation, and enforcing accountability at all levels
  • Develop and execute strategic security programs that align with company goals and protect Global Relay’s information assets
  • Manage a growing team, mentor and guide the development of the Cyber Security team to support career growth
  • Provide regular reports with senior stakeholders on Global Relay’s cyber security standing, identified risks, and mitigation strategies
  • Provide initiative, direction, and project management to staff in support of our key security goals and objectives and be able to solve the problems encountered in a collaborative fashion
  • Act as a liaison between the security team, senior stakeholders, and customers
  • Be the main point of contact for various security audits and customer audits (ISO 27001, SOC2, Penetration testing, customer audits, etc.)
  • Drive ISO 27001 practices for Global Relay’s ISMS and look for constant areas of improvement
  • Maintain alignment with security industry standards through successful ISO 27001 and SOC 2 audit outcomes
  • Constantly conduct evaluations of Global Relay’s security measures, identify vulnerabilities, and make recommendations to reduce risk in a cycle of continuous improvement
  • Perform risk assessment reviews and see all security requirements through to completion related to key acquisitions of software and/or services as a part of the Global Relay Vendor Success (procurement) process
  • Supervise all incident response planning and investigations of non-compliance, if any; provide support for any disciplinary and legal matters associated with instances of non-compliances, if any, as necessary
  • Continue to develop and deliver an Information Security Awareness program for Global Relay
  • Other ad hoc analyses and InfoSec project work as required

About you:

  • 10+ years of experience in technology and 5+ years of experience in operational security
  • 5+ years of managing technical teams
  • Experience with the management of an information security management system (ISMS) within a fast-paced and growing international organization
  • Demonstrated ability to effectively lead and work with a diverse team by using effective communication skills
  • Strong knowledge of cybersecurity principles, frameworks (e.g., NIST, ISO 27001), and regulations (e.g., GDPR, CCPA) required
  • Track record of successful implementation and management of ISO 27001 certifications and SOC 2 reports
  • Background in information security technologies (e.g. industry standard operating environments, security tools, vulnerability management, enterprise SIEM tools, penetration testing, malware detection)
  • Certification in one or more areas of security expertise, such as CISSP, CISA, or Certified Information Security Manager (CISM)
  • Excellent verbal and written communication skills, with the ability to convey concepts to both technical and non-technical stakeholders and customers
  • Ability to exercise integrity, tact and discretion in handling sensitive and confidential information
  • Excellent organization skills with the ability to prioritize and multitask
  • Strong analytical and problem-solving skills

Global Relay advertises the pay range for this role in accordance with the pay transparency laws of the state of New York. In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and 401k contributions, and (for applicable Sales roles) an enticing commission structure.

New York - Base Salary Range:$120,000—$180,000 USD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit

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Tags: Analytics Audits CCPA CISA CISM CISO CISSP Cloud Compliance GDPR Incident response ISMS ISO 27001 Malware NIST Pentesting Risk assessment Security strategy SIEM SOC SOC 2 Strategy Surveillance Vulnerabilities Vulnerability management

Perks/benefits: Career development Competitive pay Equity Flex hours Health care Home office stipend Salary bonus Transparency

Region: North America
Country: United States
Job stats:  7  0  0

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