Senior Specialist Security Incident Management

Kitchener (ON), Canada

Sonova Group

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Sonova is a global leader in innovative hearing solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. We operate through four businesses – Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. At Sonova we create sense by bringing sound to life.

Sonova has more than 17,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team! Apply now for the following position: Senior Specialist Security Incident Management.


Overview: As a Senior Specialist Security Incident Management, you will be responsible for leading the response to security incidents, managing the lifecycle of incidents from detection through resolution, and conducting thorough post-incident analysis to prevent future occurrences.


What you’ll do:

  • Identify and assess security incidents across the enterprise using advanced analysis of security alerts from various sources. Work closely with external security monitoring services to detect, review, and triage suspicious events.
  • Act as a key responder for security incidents, coordinating the response efforts to ensure quick containment and resolution. Follow established incident response protocols and procedures to mitigate risks.
  • Aggregate, analyze, and triage information from multiple logs/events. Handle the acceptance, assignment, and disposition of all reported suspicious events and security incidents, coordinating as necessary with external service providers.
  • Leverage global threat intelligence resources to maintain awareness of the threat landscape and inform security strategies and incident response actions.
  • Contribute to the creation and refinement of security processes and procedures aimed at the continuous improvement of the organization's ability to monitor, detect, and mitigate cyber security threats.


What you bring to the team:

  • 3 years’ experience in a related SOC Incident management / Analyst role.
  • Analytical Thinking: Quick identification and analysis of complex data and security alerts to uncover patterns.
  • Problem-Solving: Innovative and efficient resolution of unique security challenges.
  • Attention to Detail: Precision in detecting subtle security threats and ensuring thorough incident resolution.
  • Certification in cyber security an asset.


What makes us a great place to work for:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans
  • We change lives through our products and services – help us make a difference!


Sonova Canada has been recognized by HRD Canada as one of Best Places to Work 2023.

Take a look at how you can Create Sense with us!


Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

We love to work with great people and strongly believe that a diverse team makes us better.  We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted.  All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.



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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Incident response Monitoring SOC Threat intelligence

Perks/benefits: Career development Competitive pay Team events

Region: North America
Country: Canada
Job stats:  10  0  0

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