Associate Director, Office of the Chief Security Officer

New York, NY

Full Time Mid-level / Intermediate
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Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
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Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families. Planned Parenthood Action Fund (PPAF) is the advocacy and political arm of PPFA. For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.  
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) is seeking a driven and impactful Associate Director, Office of the Chief Security Officer. This job reports to the Chief Security Officer (CSO) who manages the Global Safety and Security program, Events & Conference, and the Internal Audit program in a fast paced and dynamic environment. This individual will provide program management, strategy, as well as administrative and logistical support for the CSO.  This role is based in New York City, NY.

Purpose

  • In this unique role, the Associate Director will work closely with the CSO to provide direct support for a diverse portfolio of services to include Global Safety and Security (Intelligence, Physical Security, Executive Protection, Special Services, and Affiliate Security), Internal Audit, Events & Conferences, and other strategic initiatives, as needed.   They will evaluate our customers’ needs and ensure our collective work reaches optimal delivery and service levels.
  • The Associate Director’s efforts will support work for both the National Office and the Federation, will include collaborating with cross functional teams within the National Office, and supporting partnerships with external organizations.  The role requires an agile individual that can manage multiple tasks, with an attention to detail, and has the ability to think ahead to maximize the efficiency and effectiveness of our work.

Delivery

  • Supports the CSO in delivering exemplary services and support to our constituents within the National Office and throughout the Federation.  
  • Responsible for managing and developing programs or projects, as assigned, from conception through to completion, while utilizing sound methodologies and processes that can be replicated throughout GSS, Internal Audit, and Events & Conferences.
  • Evaluate and plan for unique resource requirements that may impact our service delivery.
  • Track and report the status of major initiatives and projects across GSS, Internal Audit, and Events & Conferences departments.
  • Utilizes data analytics and research to provide fact-based reports, metrics, cost-benefit analysis, and assessments for potential and ongoing projects.
  • Provide program management support to other programs within our departments, the COO division, or organization, as necessary.
  • Works on regular publications and/or products, to include, but not limited to preparing drafts (correspondence, presentation decks, executive pre-reads), proofing documents, and producing final products for the CSO.
  • Acts as the Emergency Preparedness Risk Liaison and supports the Enterprise Risk Management Program, as needed,  by developing and implementing strategies and projects to improve awareness, readiness, and resilience.  
  • Manages the CSO's calendar for all internal and external scheduling requests.
  • Supports the CSO with National, Affiliate, and external meetings by drafting pre-read materials, meeting agendas, managing meeting logistics, setting up video conferencing or presentation equipment, moderating virtual meetings, taking meeting minutes, and managing guests.
  • Prioritizes tasks that require attention from the CSO, which includes coordinating with other departments to maintain the CSO's action lists and follow up, workflow, and to assist in compiling briefings and reports.
  • Submits travel related requests, prepares travel itineraries, travel meeting agendas, prepares briefing materials, and reconciles travel expense reports, in a timely fashion.
  • Manages invoicing, preparespay orders, reconciles expenses, tracks expenditures, fiscal data entry, and organizes vendor documents.
  • Other duties, special projects, and initiatives, as assigned.

Engagement

  • Builds the GSS, Internal Audit, and Events & Conferences awareness program, which includes, but is not limited to, managing content for the our intranet pages, as well as coordinating regularly scheduled awareness training for all staff.
  • Provides valuable input for program development and initiatives to maximize our impact, while being thoughtful to the diverse needs of our audience.
  • Secure collaboration from colleagues, clients, and partners reflecting the empathy of perspectives and identifying complementary interests.
  • Works closely with our Office of the General Counsel to manage contract management, including submitting Partner Intake, NDAs, contracts, and Bid Waiver requests, drafting RFPs when necessary, coordinating negotiations and tracking responses.
  • Plays a key role in the coordination, logistics, and hosting of the annual Affiliate Security Conference in support of the CSO and Affiliate Security program.
  • Provides event support, including preparing materials, purchasing supplies, and occasional travel to major events (including travel during non-office hours).
  • Will be a visible team leader at our New York City office and personally engage with staff, clients, and partners, as needed.
  • Maintain a close working relationship with teams to include, but not limited to, Enterprise Risk Management, Emergency Preparedness & Response, Information Security, Risk & Compliance, Managing Directors, and all Administrative Managers.

Knowledge, Skills, and Abilities (KSAs)

  • It is imperative that this individual demonstrates a high level of discretion and works with the utmost of confidentiality.
  • Bachelor's degree required. A Master's degree in Business or Management and/or a Project Management Professional (PMP) certification, is a plus. 
  • At least two (2)  years administrative work experience in support of an Executive.
  • At least five (5) years of project and/or program management experience.
  • Experience working in a fast-paced environment, managing multiple projects and ability to handle stressful situations with ease.
  • Proficient in Google, MS Word, Excel, PowerPoint and the ability to learn new applications quickly. Experience with project management tools (e.g. Asana), Constant Contact, Google Forms, Smartsheet and other survey platforms are preferred, but not required.
  • Occasionally available outside of normal working hours, but must be responsive on text messages and/or emails, for operational needs.
  • Has high ethical standards and exemplary customer service skills are mandatory.
  • Attention to detail is imperative for this role.
  • Strong customer service skills.
  • Impeccable verbal and written communication skills.
  • Ability to both "get in the weeds" and see the larger picture.
  • Proven ability to work independently and collaboratively.
  • Knowledge of diverse groups, working within a multicultural workforce, and sensitivity and appreciation to cultural differences.
  • Demonstrated ability to multi-task, learn and process information quickly, and exercise good judgment when dealing with a wide variety of people.

Travel

  • 0-10%, As-Needed.  This role will be based in our New York City Office.
Starting salary: $90k
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Final offers for this job will be based on capabilities and will be made within the parameters of the PPFA compensation program. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPFA participates in the E-Verify program and is an Equal Opportunity Employer
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Job region(s): North America
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