Head of InfoSec & IT

Company Description 

We are building the world's largest in-home care system.  

Healthcare is rapidly moving into the home, creating an enormous market opportunity that’s growing daily as consumers increasingly demand more convenient healthcare options. 

Technology is the engine that powers our foundation. It ensures we can reach massive scale and drives differentiation from any other healthcare company entering this space. We’re using data to ensure patient safety and tailor the care to patients’ specific needs which allows for better care delivery from patient onboarding, patient care, and post care follow-up.  

DispatchHealth is a Series E startup with more than $700m in funding and a $1B+ valuation. We’re backed by Oak, Tiger Global, Alta Partners, Optum Ventures, Questa Capital, ad EchoHealth Ventures. 

Team Culture 

We’re a remote first org and our engineering team is spread out across the US, Mexico, and Ukraine. Our culture is focused on impact, accountability, and collaboration.  

As a team, we share the goal of driving the company forward and transforming healthcare through the technology we build. We believe the only way we can accomplish our goal is together, and that our whole is greater than the sum of our parts. We collaborate closely across every function because we recognize that no individual function can solve the whole problem as well as we can when we all work together. 

With our teammates spread out across different cities, we actively support each other and cultivate an environment where everyone is comfortable sharing ideas regardless of seniority or function, and where the best ideas consistently win. We know the positive feeling we get when we feel heard, and we reciprocate that deep engagement with others when they’re talking or presenting so that we gain alignment and promote our collective actions. 

Come join us on the journey to transform healthcare! 

 Position Summary: 

As the Head of Information Security & Information Technology, you will report directly to the CPO and be part of a fast-paced organization with a primary mission to provide patient-centered care through the power of technology, convenience, and service. You will work with business and technology leaders across the org to develop IT systems and solutions, enterprise applications, end user support, information security systems and operations, compliance, and business continuity plans. This role is responsible for the policies, standards, guidelines, procedures, and technical controls, as well as overseeing the strategic output and direction for IT and Information Security teams.  
 

What You’ll Need to Bring: 

• Develop long-term and short-term InfoSec and IT strategy for the company, including building the systems, processes, and team required to support company growth.  
• Responsible for building operational routines, policies, and procedures, and will work closely with Technology, Product, Legal & Compliance, and third-party providers on implementing these procedures. Develop and implement strategies and training to increase security awareness of employees. 
• Create a clear strategic vision for InfoSec and IT that supports business objectives and can execute on that vision. Monitor changes or advancements in technology to discover ways the company can gain a competitive advantage. 
• Possess exceptional leadership skills including strong teamwork and leadership behaviors within own group, other peer groups, and across the organization. Able to work collaboratively with diverse leaders, communicate an InfoSec and IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects. Partner with our Executive Leadership team on key business initiatives, including analyzing the costs, value, and risks of strategy to advise management and suggest actions. 
• Keep the company compliant with its certifications and other regional requirements. Oversee Data Security and policies related to data security in both hardware and software domains, including HIPAA/HITRUST, PCI, SOX and Other Data Privacy compliance where applicable. Develop and implement a comprehensive plan to secure each environment. 

Skills You’ll Need to Bring: 

• 10 years' experience in the information technology field, with 5-7 years of experience in an information security and/or compliance and risk management role. 
• B.S. in Computer Science or Information technology systems security or related field. Master’s degree preferred. 
• Proven ability to lead and manage high performing teams. 
• Experience in establishing cybersecurity and risk metrics for reporting 
• Demonstrated leader with a mindset of continuous improvement to influence, lead and collaborate cross functionally.
• Strong analytical skills, project management, database, and systems integration skills
• Strong functional ability with Microsoft Office Suite programs (Outlook, Word, Excel, PowerPoint)
• Possesses strong customer focus – proven ability to understand customer and stakeholder insights and develop strategies and IT solutions to meet these customer needs
• Experience in cloud environment and cloud migration 
• Experience having led implementations with a healthcare organization and having a strong understanding of healthcare industry requirements
• High degree of initiative, dependability; experience managing multiple, simultaneous, and high-profile information security initiatives and responses.
• Strong ability to convey security information to non-technical end-users in a way that inspires adoption and adherence to all IT security policies and programs.
• Executive presence, strong written and verbal communication skills
• Experience with contract and vendor negotiations. 

The team:  

Reporting to Daniel Graf 

Others you will learn from and collaborate with:  

• Chance Daniels 
• Kristen Frino
• Dean Grell  

Our benefits 

• Health insurance coverage
• Mental health benefits
• Unlimited Vacation time
• Competitive Salary
• Stock options
• Career ladders and bi-annual performance review 

Location: Remote, USA 

The salary pay range for this position in Colorado is $190,000 - $240,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience. Our total compensation package also includes stock options.  

DispatchHealth is an equal opportunity employer committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status. We welcome diverse perspectives and people who aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at tech-recruiting@dispatchhealth.com. 

To see our Employee Privacy Notice, please see here: https://www.dispatchhealth.com/employee-privacy-notice/