Senior Information Security Analyst

Company Description

About Eurofins

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a network of over 1,000 independent companies in 54 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. In FY 2021, Eurofins achieved a record revenue of over EUR 6.7 billion.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Description

SUMMARY OF ROLE AND OBJECTIVES:

 The Service Delivery Management team actively participates in managing the delivery of the Security services to (internal) customers.

The Information Security Consultant (Service Delivery Management and Onboardings) is responsible for service management activities for assigned service consumer base, acting as the SPOC (Single Point of Contact) between the service consumers and the Eurofins Group Security, resulting in positive customer satisfaction

From operational perspective, the Information Security Consultant (Service Delivery Management and Onboardings) is responsible for the configuration and successful deployment of a series of security tools for the assigned (internal) customers.

ROLE & OBJECTIVES:

Specific Assignments:

The main responsibilities of an Information Security Consultant (Service Delivery Management and Onboardings)

• Security Tools Onboarding – 80%
  • Partner with the (internal) customers to successfully configure and deploy one or more of the following tools or services:
    • Endpoint Protection
    • DNS protection
    • Secure web access
    • SIEM – Security Information and Event Management
  • General responsibilities for all the tools:
    • Guide the customer on how to best deploy the solution components, using standard operating procedures.
    • Support the customer to troubleshoot any technical issue that might appear during the onboarding of any of the tools, including OS (Linux/Windows) level, GPOs, policies etc.
    • Configure and prepare custom packages for each new customer, in order to facilitate the deployment of the tools.
    • Define and implement custom polices, tailored to the need of each customer.
    • Act as a SPOC (Single Point of Contact) and SME (Subject Matter Expert) for the customer for each of the services that is onboarded.
  • Engage external tools/service providers to troubleshoot complex issue
• Service delivery management activities – 20%

• • Run the Security Services process for the onboarding program for Zones and non-integrated ELEs, including but not limited to set deployment expectations, build project timeline, Security resources management, stream communication across different stakeholders, monitor and report progress, and propose roadblock’s removal strategies
  • Ensure the delivered services are fit for purpose, carrying out relevant reviews/propose modifications as necessary.
  • Cooperate with internal Security teams and other Security actors to further develop Security Operations.
  • Ensure that all Security documentation for Internal/External service consumers are available and updated.
  • Provide a clear and regular update to service consumers on action items, including proposed actions and dates to closure.

Other Assignments:

• Build and maintain client relationships both internally and externally.
• Support the Security Group & Security Delivery Senior Manager in day-to-day activities.

EXPERIENCE REQUIRED:

Minimum of 3 years of operational experience in a Security oriented IT role (cybersecurity, IT Operations etc.)

Required

• Solid experience in deploying at least one of the following tools or services: SIEM, Antivirus solutions, DNS, and web filtering/proxy
• Good practical experience in debugging Linux/Windows based operating systems
• Solid understanding of
  • security threats and attack vectors
  • log management
  • the workings of networking technologies and firewalls, proxies etc.
• Ability to understand complex infrastructures

Appreciated

• Experience in security Incident detection and management.
• Knowledge of the MITRE ATT&CK / D3FEND framework.
• Knowledge in Service Delivery Management or Project Management
• ISO27000- series knowledge

Personal profile

• Very good communication skills (concise writing and orally convincing).
• Very good interpersonal relation skills at all levels of the organization.
• Ability to translate technical requirements to non-technical people.
• Ability to work in a complex international environment.
• Eager to learn and continuously develop personal and technical capabilities.

Qualifications

M.Sc. or comparable education in Information Technology or Information Security.