Manager, DT GRC (Governance, Risk, And compliance)
Austin, Texas, United States
ServiceNowServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We make work, work better for our customers.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
The Manager, Technology GRC is a strategic role for ServiceNow Digital Technology organization and will play an important role in out path to $10 Billion. This is an exceptional opportunity to help build out the Tech GRC function from the ground up.
This extraordinary individual should have a working knowledge of all aspects of risk and compliance management lifecycles ranging from global regulatory requirements to risk assessments, internal controls and issues management as well as governance and reporting to department and function leaders. Primary responsibility for this person will be to help assist with Technology Risk and Control Issue Management process
Key responsibilities include:
Develop tech risk issues management processes to ensure consistent engagement with Technology, ensuring accurate remediation planning, milestones, tracking and reporting, while changing the mindset to treating risk management and remediation as a discipline.
Monitor compliance with controls, self-identified risks and the issue management process, assigning actions to teams for remediation oversight.
Review the identified issues, ensure the planned actions have been delivered, and provide strategic remediation paths for key issues if required.
Partner across the Tech Controls team to develop analytics that ensure controls are measurable and integrated into the remediation process.
Communicate across the business and up through executive management and related forums, on tech risk issue processes, exposure, and remediation status, inclusive of how this function is maturing as a discipline within Digital Technology Organization
Communicate across the business and to senior management and related forums, on tech risk issue processes, exposure, and remediation status and open action items.
Build relationships with key stakeholders across the three lines of defense to drive partnership in the timely and accurate achievement of risk remediation and related deliverables.
Identify root cause and opportunities for improvement of internal controls and acquire consensus on remediation plans with key business partners (IT Operations, Product, Information Security and SOX teams).
Communicate our compliance framework to all relevant stakeholders (internal and external).
Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment.
To be successful in this role, we need someone who:
Has 8+ years of experience in relevant Technology GRC functions (e.g. compliance, audit and risk management). Preferably at a technology or SaaS / Cloud and / or as an auditor at Big4 firm
Has a deep understanding of risk management methodologies, frameworks, and principles (e.g. SOX, COBIT, NIST, CSA, ITIL, PCI, GDPR, etc.) to evaluate and recommend best approach to mitigating risk with best in class controls.
Possess strong oral and written communication skills along with refined presentation skills and the ability to work with other departments and varying levels of management, including senior leadership.
Experience managing external audits and consultants
Experience presenting and communicating to Executive Management
Highly responsive and have a customer first mindset
Certifications highly desired (CISA, CIA, CISM, CISSP, CRISC, etc.)
At least a bachelor’s degree in Information Systems, Risk Management or related field.
Combined 8+ years of experience in Technology risk and compliance roles
Adeptness and proficiency at leveraging wide range of technology tools and solutions to assess data, automate processes, and support a variety of fast growing and changing business needs
Excellent internal/external stakeholder management skills
Ability to multi-task and work in agile, changing and fast growing environments
Excellent understanding of how IT runs and its operational processes
Excellent verbal and written communication skills, teamwork skills, and an engaging personality; a proven ability to effectively interface with a diverse range of roles at all levels
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at email@example.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
* Salary range is an estimate based on our salary survey 💰
Tags: Agile Analytics Audits Automation CIA CISA CISM CISSP Cloud CoBIT Compliance CRISC GDPR Governance ITIL NIST Risk assessment Risk management SaaS
Perks/benefits: Flex hours Startup environment
More jobs like this
Santa Clara, California, United … Santa Clara, California, United States Full TimeSenior Senior-levelUSD 137K - 240K USD 137K+
Staff Network Security Engineer - FederalAnsible Audits Automation Azure Cloud Compliance DDoS +12
401(k) matching Competitive pay Equity Flex hours Health care
Explore more InfoSec/Cybersecurity career opportunities
Find open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Analysis, Cryptography, Digital Forensics and Cyber Security in general, filtered by job title or popular skill, toolset and products used.
- Open SOC Analyst jobs
- Open Senior Cybersecurity Engineer jobs
- Open Security Operations Analyst jobs
- Open Senior Information Security Analyst jobs
- Open Security Operations Engineer jobs
- Open Security Architect jobs
- Open Cybersecurity Analyst jobs
- Open IT Security Engineer jobs
- Open Information System Security Officer (ISSO) jobs
- Open Electronic Warfare Advanced Tactical Trainer jobs
- Open IT Security Analyst jobs
- Open Head of Information Security jobs
- Open Cyber Hunt SME jobs
- Open Security Consultant jobs
- Open Lead Security Engineer jobs
- Open Cyber Security Specialist jobs
- Open Senior Security Operations Engineer jobs
- Open Staff Application Security Engineer jobs
- Open Analyste CERT / Incident Responder senior (H/F) jobs
- Open Ethical hacker / Pentester H/F jobs
- Open Senior Penetration Tester jobs
- Open Manager Pentest H/F jobs
- Open Senior Information Security Engineer jobs
- Open Senior Security Analyst jobs
- Open Director of Information Security jobs
- Open Network security-related jobs
- Open Application security-related jobs
- Open Pentesting-related jobs
- Open Governance-related jobs
- Open Risk assessment-related jobs
- Open Clearance-related jobs
- Open ISO 27001-related jobs
- Open DevOps-related jobs
- Open Kubernetes-related jobs
- Open DevSecOps-related jobs
- Open IAM-related jobs
- Open CISM-related jobs
- Open Vulnerability management-related jobs
- Open SaaS-related jobs
- Open APIs-related jobs
- Open Forensics-related jobs
- Open CI/CD-related jobs
- Open Java-related jobs
- Open Analytics-related jobs
- Open CISA-related jobs
- Open Threat intelligence-related jobs
- Open Malware-related jobs
- Open OWASP-related jobs
- Open Terraform-related jobs
- Open IDS-related jobs