Security Engagement Partner

Company Description

Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Tesco Technology consists of people from a number of different backgrounds, but having a common purpose to serve our shoppers a little better every day with our retail technological solutions. We shared a common interest in harnessing innovations in technology to enhance their shopping experience at Tesco stores. Whether making products, software or systems, our teams focuses on various aspects from taking strategic ownership of the architecture to delivering technological solutions such as design, testing, deployment, infrastructure, operation and security of the systems to ensure agile, smooth and safe operations. These help us to deliver the maximum business impact. Teams refine their internal processes to best fit their own needs, working to build core capabilities in application and services. We collaborate globally across teams to build end-to-end customer-facing solutions, as well as to share knowledge, experience, tools and techniques.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Job Description

Security Engagement Partner / Trainer

The Information Security Awareness & Training team are one of the most visible teams within Security at Tesco. We’re responsible for ensuring the support of all colleagues to be our strongest link within Head Office, Stores, Distribution Centres & Customer Fulfilment Centres globally; spanning circa 450,000 colleagues. This encompasses various different learning styles & techniques and requires an excellent level of colleague engagement.

This role will take the lead on technical security training matters across all Tesco Group sites (with a focus on six primary populations globally, while further supporting another six technical populations in their corresponding geographical locations) and requires the occasional travel to the UK and potentially any of our four locations in Central Europe. The role may also require additional support to be provided to Tesco Group subsidiaries.

Specific responsibilities of our Security Engagement Partner will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Analyse the changing technology landscape of Tesco and the wider security market in order to plan, design, roll-out, project manage & report on our Technology Security portfolio to Software Engineers and product managers globally. This will involve extensive stakeholder and supplier engagement.

• Develop a Technical learning curriculum for technology job roles, assessing gaps in knowledge against this curriculum and delivering targeted training to support colleagues in overcoming these knowledge gaps.

• Use your passion for research & analytics, in addition to organisation and fact-finding skills to assess new innovative methods for training software engineering colleagues on information security, specific to their programming language and tech stack.

• Identify improvements to the way in which technology training is launched and delivered to all technology colleagues, globally.

• Engage with our Information Security and technical experts from the wider technology and Security & Capability teams, to ensure we’re always addressing relevant requirements and changing technologies. This will include:

o knowledge sharing between the teams to improve the accuracy and delivery of technical security training

o ensuring all training content is suitable to each team & stakeholder.

o drive the increase of training completion rates o gamifying this area of learning o keeping abreast of any upcoming technology changes or projects that would need additional or specific training

o potentially developing ad-hoc bite-size training videos for security technology implementations.

• Confirm the ongoing of technical security training within all new joiners processes across our offices, globally.

• Research industry best practice and local / overseas market trends for the best security trends to positively educate our colleagues.

• Plan, design, host, manage & report on our Cyber Security technical training events (such as capture the flag, hack-the-box activities) across our Office colleagues, globally.

• Use creative and appropriate methodologies to prepare research-based briefings for colleagues on the impacts (professionally & socially) of poor technical security practices.

• Drive improvements to training, based on robust data-driven decisions.

• This role will best suit an individual who enjoys working as part of a team, confident in local and remote stakeholder management, is well organised, pragmatic and a lateral thinker with an inquisitive mind.

• Motivation to make change for the better and, most importantly, putting our colleagues and customers first, is key!

Key people and teams I work with in and outside of Tesco:

General Awareness & Training Team Security & Capability Teams Wider Technology Teams Technology Communications

Operational Skills relevant for this job:

You’ll need to have demonstrated experience of:

- Exceptional organizational and programme planning skills.

- Excellent verbal and written communication skills

- you must be able to articulate complex concepts to a very diverse audience.

- Attitude and aptitude to learn new product areas/domains quickly.

- Prioritising and decision making skills.

Experience relevant for this job:

- Working in a technology environment or a proven ability to learn technical fundamentals.

- Managing the distribution of e-learning & gamified content.

- Proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions

Additional Information

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at recruitment_compliance_india@tesco.com