Cybersecurity Analyst

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. 
Our team includes practitioners from cybersecurity, engineering, privacy, fraud, and intelligence backgrounds at some of the nation's largest organizations and have worked with the intelligence community to solve national security threats.  Backed by one of the best cybersecurity venture funds and other strategic investors, BlackCloak is forging a new path as a pioneer in the cybersecurity industry.  If you want to join a team that is focused on being the best, come join us at BlackCloak.
BlackCloak is looking for a dynamic individual with cybersecurity analyst experience to join our Security Operations Team. As a Cybersecurity Analyst at BlackCloak, you will be an independent contributor and a critical part of a security team that provides an objective analysis to identify and solve security risks for our clients. The ideal candidate will have 2-5 years of experience in an infosec/cybersecurity analyst role. 
This is an external, client-facing role that will be integral in performing onboardings and responding to client incidents.  The right candidate thrives at connecting with clients on a daily basis.  This role also includes performing incident response, analyzing threats, and making vulnerability assessments. The ideal candidate will also have a strong background in client support, cybersecurity, identity theft, and privacy knowledge, and a good working knowledge with all types of consumer technology products  (macOS, iOS, Android, Windows).

What You'll Do

• Interface with clients to remotely onboard them onto the BlackCloak platform.
• Answer client inquiries, alerts, incidents, and questions.
• Respond to cybersecurity alerts, assess the risk and deliver mitigation responses.
• Run network vulnerability assessment scans of client infrastructure.
• Communicate vulnerability and threat assessments to clients.
• Participate in the Incident Response Program.
• Be part of an on-call rotation.
• Provide post-onboarding support to clients through periodic touchpoints as needed in a timely and professional manner.
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed.
• Maintain working knowledge of BlackCloak’s solutions, platform features and best practices.
• This position is a standard 8 AM to 5 PM local schedule. It will require occasional time on a rotating weekend and evenings shift as part of the on-call rotation.

What We're Looking For

• 2-5 years of experience in an infosec/cybersecurity analyst role. 
• College degree in an Information Technology (IT/CS/CE) related discipline or equivalent experience.
• Industry recognized information security certifications a plus:
CISSPGIACOSCPSecurity+
• Penetration and vulnerability testing experience.
• Windows and macOS forensic investigation and vulnerability management experience.
• Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux.
• Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully.
• Strong communication skills and ability to interface with clients.

About BlackCloakBlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. 
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment.  BlackCloak is headquartered in Orlando, Florida and has a remote workforce throughout the U.S.  
Benefits100% Remote100% Paid Employee Medical Insurance Premium401k matchCompany Equity PTO and Sick Leave Paid Holidays Multiple off-site events throughout the year In-home office stipend 
Learn More about UsWebsite: https://blackcloak.ioLinkedIn: /blackcloakTwitter: @BlackCloakCyberWhite Paper: https://bc.blackcloak.io/quantifying-the-business-need-for-digital-executive-protection-report-download
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