Network Security Engineer (Level 2 Support)

Title:                                                                     Network Security Engineer

Location:                                                              Stockholm

Job type:                                                              Full-Time Permanent

Salary:                                                                  Negotiable / DOE

Minimum experience required:                               3 - 5 Years

About Us 

Integrity360 is the largest specialist IT security consultancy in the country. We secure the networks, infrastructures and information of some of the leading companies in both Ireland and the UK. We are passionate about what we do, so too must be any of our new recruits. Integrity360 is currently expanding at a rapid rate – could you be the newest member to our team? We are fun and dynamic and believe in constant learning and development. Progression is a typical buzz word within the organisation. #Whatsthecatch

Job Role / Responsibilities

The successful candidate will be part of a dynamic support and managed service team working on multi-vendor environments. The team is the first point of contact offering remote technical support and managed services for a large client base. 

The successful candidate will have excellent analytical skills, will be encouraged to work on their own initiative as well as be an integral part of a dynamic team. This role requires you to grow a team of Support engineers, varying in levels of experience and to:

• Manage operational tasks daily with minimal supervision
• Provide technical support, advice and further analysis on the vendor products and technologies listed below for our customers infrastructure security needs.
• The provision of detailed and accurate guidance on the use of client products to support our customer base.
• Effectively interact with other members of the team to provide solutions to technical issues.
• Support projects on boarding
• Comply with Integrity360’s internal systems and procedures.
• Incident management; update clients and systems in a timely efficient manor
• Problem management; Identify trends in product failures and reoccurring incidents.
• Responsible for changes for the managed services customer’s networks

• Participate in the on-call rota providing support clients and colleagues 24x7
• Attend Service Review meetings presenting performance exception reports focusing on long term performance and adding value

Qualification

A degree in Computer Science or an equivalent discipline is preferable but it is not a requirement, and applicants with a minimum of 5 years of relevant industry experience in an equivalent role will be given equal consideration. 

Knowledge of network infrastructure, including routers, switches, firewalls, and the associated network protocols and concepts.

Industry certification is an advantage in one or more of the following:

• Fortinet NSE certification 4 or higher
• Checkpoint CCSA/CCSE/CCSM
• Palo Alto PCNSA/PCNSE

Technical Experience:

Ideally the candidate will have some knowledge/experience in one or more of the following areas with an desire to grow, learn and develop with the Company;

• Strong understanding of network protocols, firewall policies, and security best practices
• Experience with FortiGate firewalls, FortiManager, FortiAnalyzer, FortiAP, Fortimail, FortiAuthenticator and other Fortinet products
• Firewalls product experience across vendor producst, such as: Checkpoint, Cisco ASA, Palo Alto
• Firewall UTM/Sandboxing/App Control experience in CheckPoint, FortiGate, Palo Alto
• IDS/IPS – Fortinet, Checkpoint
• Content Delivery Systems - F5 LTM, GTM, Citrix Netscaler

• Content filtering - Forcepoint
• Web Application Firewall – F5 ASM, FortiWeb
• IPSEC/SSL VPN: CheckPoint, FortiGate, Palo Alto
• Experience with SSE products such as Fortinet, Zscaler and Netskope
• Experience with scripting and automation tools
• Troubleshooting skills with wireshark, fiddler, HTTPwatch

   What you will bring to us:

• Competent Swedish and English speaker
• A positive attitude is essential in building a rapport with the customer
• Strong written and verbal communication skills
• A strong customer/client focus, with a proven ability to manage expectations appropriately, to provide a superior customer/client experience and build long-term relationships
• Ability to interact with personnel at all levels and across all business units within the  organisations, and to comprehend business imperatives.
• Ability to work with only minimal supervision.
• Can demonstrate consistency in their work attitude
• Proficiency in performing risk and business impact assessments.

What we will provide for you:

• Opportunity to gain experience and knowledge in a key field of expertise
• Exposure to many sectors like Financial Services, and the SME sector
• Further education and training to enhance your skillset including indepth vendor training
• Opportunity, if desired, to enhance skills by carrying out a small amount of on site professional services work and to shadow consultants
• We empower you to make your own Information Security or IT history by working with some of our market leading clients
• A team of highly experienced technology and security professionals to work with and support you.
• A leadership team who have a worthwhile mission and who excel at that mission.
• A chance to work with one of the market leaders in Information Security companies (Winner of the AIB Enterprise of the Year Award 2013, Nominated for EY, EOY 2015)
• A company that is going from strength to strength with significant growth plans that we are achieving.