L1/L2 SOC Engineer

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development.

We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Purpose:

The SOC Engineer is a primary point of contact in the support of security incident management provided by the Cyber Security team.

As a member of this team, the SOC Engineer will:

• Monitor and manage SIEM/ServiceNow security events
• Provide technical support and incident resolution by performing fundamental script-based or manual troubleshooting methods
• Resolve day-to-day security issues to provide service continuity or escalate when required
• Classify reported incident based on impact and urgency and ensure documentation of timely updates in incident ticket logs
• Action Service Requests where applicable

Where further technical assistance is required to resolve an incident or complete a request, the SOC Analyst will escalate the matter to the relevant team member or external service provider.

Responsibilities:

To provide analysis and support for security applications and to collaborate with team members from all Technology teams and other functional areas.

Requirements

Education:

• Appropriate tertiary qualifications.
• ITIL certification preferred.

Work Experience:

• Up to 3 years I.T. experience – ideally eCommerce Industry exposure

• Experience with ServiceNow
• Experience working cross functionally

Experience working in Agile Scrum teams

Technologies include:

• ServiceNow
• WSUS, SCCM, InTune
• SolarWinds
• Cloud Conformity
• Qualys
• AWS various including: IAM, S3, ECS, EC2, Fargate, Dynamo, ALB/NLB, Transit Hub, WAF, CloudTrail, Config Manager, etc ..
• Azure, O365, AIP, Defender
• SharePoint, OneDrive
• SailPoint, Identity Now
• Beyond Trust Password Safe, Hashicorp Vault, Thycotic
• Palo Alto, Meraki
• Squid Proxy
• Signal Science
• Forescout
• Kasada
• Proofpoint
• LogRhythm
• Good understanding of project SDLC

Agile environment experience favourable

Benefits

Standard Job Benefits:

• HMO on Day 1
• Paid Time-Off
• Quarterly Sick-Leave conversion
• Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
• Equipment provided

Standard Job Highlights:

• Career growth and development opportunities
• Stable organization and industry leader
• Collaborative and fruitful company culture

Salary Range: P60,000-P100,000