Cloud Support Engineer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret

Suitability:

Public Trust/Other Required:

Job Family:

Systems Engineering

Job Qualifications:

Skills:

Amazon Web Services (AWS), Information Technology (IT) Administration, Linux Bash, Technical Support, Windows PowerShell Desired State Configuration (DSC)

Certifications:

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is seeking a Cloud Support Engineer who holds an active secret clearance. 

The position will support a US Air Force program that is playing a major role in strengthening and modernizing America's Strategic Deterrent Force. GDIT will develop and deliver a digital engineering design solution that enables and integrates the program’s complete set of data, tools, and model-based systems engineering (MBSE) activities, and makes them available to internal and appropriate external engineering and programmatic stakeholders throughout the program’s lifecycle.

This effort will culminate in an abstracted, highly transportable environment delivered to the Government, to be instantiated “virtually” on the Government’s network infrastructure and updated during the Engineering and Manufacturing Development (EMD) phase of weapon system development.

Deliver simple solutions to complex problems as a Cloud Support Engineer at GDIT. This vital role will serve as Tier 2 Support for end users and administrators within the Amazon Web Services (AWS) System.

  

The duties of a Cloud Support Engineer will include:

Responsibilities:   

• User Account Maintenance
• End User software installation and support (Windows Desktops, Linux Instances, and Workspaces)
• Security Group maintenance
• Instance deployment and bootstrapping
• CloudFormation, Terraform, Ansible playbook execution
• Security compliance evaluation, triage, resolution, and dissemination
• Develop and execute onsite monitoring checklist and tools (Patching success/fail/shepherding, Application availability, Service availability, SSO health)
• Product deployment support for execution teams (IaC Execution, well described process documentation)
• KMS documentation (PPI)
• User (de)provisioning
• Desktop/workspace (de)provisioning
• User connectivity troubleshooting
• User access requests for defined roles
• Initial triage/escalation for inbound Service Requests

Minimum/General Experience/Requirements

• Bachelor’s degree in a technical discipline or additional years of experience
• A minimum of 2+ years in systems administration for hybrid//cloud/on-prem environments with Linux and Windows servers
• Experience in Amazon Web Services (AWS) architecture
• Comfortability using Linux command line
• DoD 8570 IAT II certification (such as CompTIA Security + CE, CISSP, etc)
• Active Secret Clearance or higher, with ability to upgrade/maintain a Top Secret Clearance

Preferred Requirements:                                                              

• Active DoD Top Secret clearance
• Certified in AWS (such as Cloud Practitioner, Solutions Architect Associate, or Solutions Architect Professional certification)
• Linux bash scripting
• Windows PowerShell
• Experience working in Agile teams

Location:

• Local to the greater Salt Lake, UT area, Colorado Springs, CO, or Huntsville, AL

WHAT GDIT CAN OFFER YOU: 

• Full-flex work week 
• 401K with company match 
• Internal mobility team dedicated to helping you own your career 
• Collaborative teams of highly motivated critical thinkers and innovators 
• Ability to make a real impact on the world around you 

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The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA UT Roy

Additional Work Locations:

USA AL Huntsville, USA CO Colorado Springs

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.