Network Architecture Technical Expert - Hybrid

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

We’re looking for an amazing Technical Expert Network Architecture to fill this role, which is based in our Fort Lauderdale office. You’ll be responsible for overseeing the design, development, and implementation of our organization's network infrastructure. You will lead a team of network architects and engineers to ensure that our network systems are robust, scalable, and secure to support our business objectives and technological advancements. This role requires a strong technical background in networking technologies, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. Here’s a summary of what Princess is looking for in its Technical Expert Network Architecture. Is this you?

Responsibilities

• Demonstrates knowledge of the technology delivery components of the Medallion Class business models, key drivers, systems, technologies and/or support systems         
• Lead efforts to enhance our VMWare virtualization environment, ensuring it meets performance, security, and scalability requirements. Implement and maintain VMWare best practices, troubleshoot issues, and drive improvements to the virtualization platform.
• Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure high reliability and uptime. Implement proactive monitoring, alerting, and incident management processes to swiftly address and resolve potential issues.           10
• Collaborate with development teams to optimize the performance and scalability of our infrastructure. Conduct load testing and capacity planning to ensure optimal resource utilization and responsiveness.            
• Drive the automation of operational tasks and procedures to streamline deployments, monitoring, and maintenance processes.
• Lead incident management processes to achieve a true RCA (Root Cause Analysis) following a Five Why’s model. Implement improvements based on lessons learned.             
• Work closely with the security team to ensure a secure and compliant infrastructure. Implement security best practices and participate in security audits and assessments.
• Stay current with industry trends and emerging technologies, applying your expertise to optimize practices continually. Drive operational efficiency and reliability through process enhancements and automation.         
• Mentor a team of skilled SRE engineers, fostering a culture of collaboration, innovation, and continuous improvement. Provide technical guidance, performance feedback, and professional development opportunities for team members.
• Determines and makes recommendations to the Senior Director of IT Operations regarding the adoption of technologies used to support the design, development and operations of the Medallion Class experiences
• Will establish when required architecture committees, and technical teams, for the program in support of experience delivery.

Requirements

• Bachelor’s Degree- Computer Science, Information Technology, or a related field; advanced degree preferred. Experience across a broad range of IT disciplines which include - IT Operations, Business Architecture, Enterprise Architecture, Technology Architecture, and Solutions Architecture.
• 10+ years of experience in network architecture, design, and implementation, with at least 5 years in a leadership role.
• In-depth knowledge of networking protocols, technologies, and standards, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, SD-WAN, etc.
• Experience with network virtualization, software-defined networking (SDN), and cloud networking technologies (e.g., AWS, Azure, GCP).
• Strong understanding of network security principles and best practices, including experience with firewall management, intrusion detection/prevention, and network access control.
• Proven leadership and team-building skills, with the ability to inspire and motivate a diverse team of technical professionals.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Relevant industry certifications (e.g., CCIE, CISSP, AWS Certified Solutions Architect) are a plus.
• Network Architecture Design: Lead the development of comprehensive network architecture designs that align with business goals, including LAN, WAN, data center, cloud, and hybrid network environments.
• Technology Evaluation and Selection: Evaluate emerging network technologies, tools, and platforms to determine their potential impact and suitability for implementation within the organization.
• Scalability and Performance Optimization: Develop strategies to optimize network performance and scalability, ensuring that our infrastructure can accommodate current and future growth requirements.
• Security and Compliance: Implement best practices for network security and compliance, including the design and implementation of firewalls, intrusion detection systems, VPNs, and other security measures.
• Team Leadership and Development: Mentor and lead a team of network architects and engineers, providing guidance, support, and technical expertise to drive excellence in network architecture and engineering.
• Cross-Functional Collaboration: Collaborate with other IT teams, including security, operations, and development, to ensure alignment and integration of network infrastructure with overall IT strategy and initiatives. Ability to interface with upper-level management and present at that level.
• Vendor Management: Manage relationships with network equipment vendors and service providers, negotiating contracts, overseeing service level agreements (SLAs), and ensuring the timely resolution of issues.
• Risk Management: Identify potential risks and vulnerabilities in the network infrastructure and develop mitigation strategies to minimize the impact of network outages or security breaches.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is HYBRID, based in our Fort Lauderdale Office.

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $112,400.00 to $151,800.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/. 

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#PCL