Solutions Consultant

SS&C Blue Prism allows organizations to deliver transformational business value via our intelligent automation platform. We make products with one aim in mind - to improve experiences for people. By connecting people and digital workers, you can use the right resource every time for the best customer and business outcomes. In addition, we supply enterprise-wide software that provides full control and governance and allows businesses to react fast to continuous change.

Exceed customer expectations, stay competitive, and accelerate growth.

To understand more about SS&C Blue Prism’s intelligent automation click here. You can also visit http://www.blueprism.com/ and follow us on Twitter @blue_prism, LinkedIn and Instagram @blueprismofficial. Or have a look at our YouTube page for further insights about us.

The Role - Solutions Consultant, India

Your Responsibilities:

• Aptitude to manage the complex transformational deals thru the in-depth digital technologies and skills
• Listen to customers to be able to help design the infrastructure environment to support solutions for them using Blue Prism and other Connected-IA technologies
• Work with IT and COE teams during the planning of Blue Prism infrastructure to ensure solution architecture meets all system requirements and best practices.
• Comprehensively define, design and manage solution architecture
• Listen to customers to understand their needs and create a scope of work outlining how we can help them
• Evolve, document and roll out Blue Prism best practices used by our Customers.
• Provide mentorship and share knowledge of the Blue Prism digital workforce solution and associated delivery methodology to support customers through all phases of the Blue Prism automation lifecycle.
• Evaluate customers IA capabilities and technical infrastructures in comparison to Blue Prism standards using proven internal Assessments
• Collaborate with our Global Blue Prism Customer Service and Professional Services teams in technical tickets.
• Provide education and mentoring to both internal and external teams in areas of technical expertise.
• Conduct workshops, trainings, business reviews and proactively suggest solutions to common customer challenges (alliance and consistency across Blue Prism Global)
• Work with cross-functional teams and partners to ensure the delivery of strong contextualized demos and powerful POCs
• Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
• Coach customers to be product experts and train their teams on Blue Prism’s best practices so they become increasingly self sufficient

Requirements

Your Experience:

• 4–7-year work experience in RPA business and overall, 7 -12 years of experience in IT domain.
• Solid technical background with hands on experience in RPA
• Strong experience in testing, process mining and task mining tools is highly recommended
• Strong analytical skills and problem-solving mindset
• Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption
• Fluent written and spoken English is mandatory

Competencies:

• A strong grounding in multiple of the following: server configuration, networking, network security, access and identity and access management, information security and encryption, application interaction and Windows processes, and other technical infrastructure topics
• Proven experience working with virtualization and cloud technologies
• Intermediate to advanced knowledge of High Availability, Disaster Recovery, Back Ups, Recovery
• A familiarity with DevOps/CICD, Database, Operating Systems, Security and/or Change Management
• The skills to architect and implement well-documented, supportable and extensible development and infrastructure solutions to a variety of business cases and engagements
• Comprehensive understanding of Microsoft technologies (Windows, .NET, VB, C#, SQL Server, Internet Explorer, Active Directory, IIE, etc)
• Ability to quickly learn and rapidly progress from theory to practice in technical areas and solutions
• Previous experience with automation and/or orchestration tools
• You want to know how processes work and when they don’t, strive to solve the problem to find out why it does not work and to fix the problem
• You are a problem solver, taking a logical route to the source of an error, researching the problem and collaborating with SMEs as needed by sharing ideas with a focus on continuous improvement
• The ability to design and author technical documentation on a variety of subjects for diverse audiences
• The ability to work independently or in a group, remotely or on-site, with technical and non-technical staff at all levels of partner and client organizations
• You look at avenues to make the team better, through upskilling or improved processes, or project lessons learned
• Strong communication skills with people at all levels of experience and technical ability
• Experience in training and mentoring individuals preferred
• Have a great attitude with the ability to foster a fun, productive working environment
• Look for ways to make the customer better and mentor customers to become self-sufficient
• Blue Prism Certifications
• Blue Prism Learning Edition

Benefits

SS&C Blue Prism is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.

SS&C Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at SS&C Blue Prism via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of SS&C Blue Prism. No fee will be paid in the event the candidate is hired by SS&C Blue Prism as a result of the referral or through other means.