Global Service Manager, SecOps

Job Description Summary

#Sandoz

 

Job Description

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our ‘new’ Sandoz!

The role

As part of the Sandoz Security Operations team the Global Service Manager, SecOps will be responsible for the entire management of the Security Toolset lifecycle, including new tools to be implemented, roadmap management, qualification for GxP and both creation and maintenance of service queues or forms. This high seniority role is accountable for continuous service improvement of the security service and toolset and have a direct influence on delivery to enhance the organization's cybersecurity capabilities.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Maintain a clear track of Security Tools in conjunction with the Security Operations vision.

• Ensure proper existence of queues in our Sandoz cross-teams tool like SNOW.

• Ensure capacity planning for demands towards Security Engineering, Vulnerability Management and Data Loss Prevention.

• Benchmark and ensure that SOC processes are working effectively, respecting SLAs/OLAs and identify areas for improvement.

• Support the optimization of the Sandoz SOAR platforms, Vulnerability Management and Configuration baseline tools.

• Collaborate with stakeholders to define requirements and develop strategies for leveraging our tools to improve security operations.

• Stay updated with the latest trends and technologies in security operations and SOC/Cyber Defense Centre.

• Evaluate and recommend new security tools and technologies that can enhance the organization's security posture.

• Collaborate with vendors and service providers to ensure proper support, maintenance, and licensing of the security tools.

What you’ll bring to the role:

Requirements:

• 10+ years of experience as a Security Service Manager or Security Program Manager, focus on Security Operations, Security Engineering and SOC highly valued.

• Strong proficiency in security technologies, and incident response processes.

• Extensive experience in managing Global tools and Global teams roadmaps, understanding progress and constrains, identify challenges ahead of time.

• Extensive experience with collaboration tools such as ServiceNOW, support queues, layer of services.

• Familiarity with security tools and technologies, and their continuous service improvement.

• Excellent collaboration and communication skills to work effectively with cross-functional teams and stakeholders.

• Understanding of security operations center (SOC) processes, incident response frameworks, and industry best practices.

• Relevant certifications such as ITIL, PRINCE2, Agile are beneficial.

You’ll receive:

• Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary.

• Risk Life Insurance.

• 5-week holiday per year (1 week above the Labor Law requirement).

• Cafeteria employee benefit program – choice of benefits from Benefit Plus CZ in the amount of 12,000 CZK per year.

• Meal vouchers in amount of 116 CZK for each working day (full tax covered by company).

• Multisport Card.

• Car Allowance

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged! 

The future is ours to shape!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here:  Sandoz Talentpool (novartis.com)

#Sandoz

 

Skills Desired

Escalation, Information Security Audit, Information Security Risk Management, Quality Management, Root Cause Analysis (RCA), Sec Ops (Security Operations), Vendor Management