Supervisor, Global Security Operations Center (GSOC)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.
  

Preferred qualifications:

• Deep knowledge and experience with security technologies including CCTV, Access Control, and Incident Management Systems.
  
• Proven track record in security operations delivering high quality, customer-oriented security programs.
  
• High ethical standards with proven ability to handle highly confidential and sensitive information; excellent judgment, discretion and diplomacy.
  
• Strong analytical, communication, and interpersonal skills and ability to take initiative while building cross-functional relationships.
  
• Excellent written and verbal communication skills.
  
• A strong understanding of global geopolitical trends and emerging threats and risks.
  

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

The US base salary range for this full-time position is $99,000-$145,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide leadership of a GSOC shift whilst collaborating with other Googlers to enhance the effectiveness of the entire GSOC. Assist in the development of GSOC processes and procedures.
  
• Lead the GSOC in incident response and crisis management on a given shift, fully managing smaller incidents and providing support to the overall GSRS team for wider emergencies. Act as liaison for the GSOC team and GSRS leadership.
• Ensure quality control of all items created on a given shift; including report writing, verbal briefings, standardization and customer service. 
• Maintain the team schedule and ensure there is adequate coverage on shift. Deputize for GSOC Operations Managers where appropriate.