IAM Assurance Manager

Heredia, Costa Rica

Experian

Experian is committed to helping you protect, understand, and improve your credit. Start with your free Experian credit report and FICO® score.

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Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

Job Description

What you’ll be doing 

 

As a leader within Experian’s Global Security Office - Identity & Access Management department, you’ll be managing a cross-regional team of security analysts in our IAM Assurance area. This area is responsible for the implementation of effective governance, risk management and internal control processes, facilitating the integration of assurance activities from Internal Audit, Risk Management and Compliance.  

 

You will deliver a systematic set of activities necessary to assure that systems and processes within the scope of Identity and Access Management team conform with all applicable requirements for governance security stipulated by Experian’s internal polices and standards and ensuring adherence to best practice methods and controls established by the ISO27001 framework; and that deviations to these methods and controls are identified, reported, and remediated. 

 

Summary of Primary Responsibilities 

 

You will: 

  • Create both long-term and short-term objectives for all members of the IAM Assurance team to ensure they are working towards the right deliverables efficiently. Oversee, instruct, and coordinate their activities. Monitor and arrange shift activities according to schedule requirements and staff availability. 

  • Assess, design, and implement sustainable solutions, operating processes and people models to address key and evolving risks in the field of identity governance and access management. 

  • Understand and work with leading IAM products and technologies from SailPoint, Okta, Microsoft, CyberArk, AWS, etc. 

  • Track annual global internal and external audit plan, ensuring results and findings are accurately reported and that remediation action items are being executed on schedule. 

  • Laise with other areas of IAM organization (such as BAU) to identify, plan and execute service improvements in line with compliance and best practice. 

  • Maintain relationships with Global Internal Audit, Control Testing, and other governance teams; creating awareness on how IAM internal processes operate and the extent to which these have been deployed (current and foreseen coverage) to reduce unnecessary findings.   

  • Interpret internal policy and ISO27001 controls while being able to articulate how IAM team complies with those; make recommendation to policy/standard wording changes when applicable.  

  • Identify, document and maintain data governance metrics and key performance indicators (KPIs) to measure the effectiveness of IAM governance program. 

 

Qualifications

What your background looks like 

Has demonstratable experience and/or an understanding of:  

  • Security concepts and technologies in the wider Identity and Access management space (Logical Access Controls, RBAC, Zero Trust Authentication, Shift-left, PKI concepts, etc.). 

  • Working knowledge of SailPoint, Okta, CyberArk, AWS, Azure AD. 

  • Risk Management processes, methodologies, and best practice. Implemented solutions to reduce level of exposure and risk. 

  • Insight of applicable legislations (PCI, GDPR, SOC2, etc.) 

  • Professional cybersecurity relevant certifications such as CISSP or CISM are considered a plus. 

  • Familiarity with ISO27001 framework is considered a plus. 

  • Experience with all activities related to people management, such as setting objectives, performance reviews, employee engagement, and career development. 

Desired skills: 

  • Work to tight deadlines, paying attention to detail and respecting the confidentiality of the information. 

  • Handle conflict, give and take constructive criticism. 

  • Adjust stakeholder communication to align with audience diversity. 

  • Information analysis and interpretation. Analyze and identify risk root causes and quantify potential business impact. 

  • Demonstrate excellent project management skills, promote teamwork and individual accountability with Assurance team members. 

  • Use available technology to enhance the effectiveness of deliverables and services. 

  • Experience with reporting tools (via SQL, PowerBi or similar) or the desire to learn it is considered a plus. 

  • Experience with automation tools (via RPA, GenAI or similar) or the desire to learn it is considered a plus.  

Years of Experience: 4 to 7 years functional experience; 3 to 5 years of supervisory/people leader experience. 

 

Additional Information

Culture at Experian

Our uniqueness is that we truly value yours.

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

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Tags: Automation AWS Azure CISM CISSP Compliance Cyberark GDPR Generative AI Governance IAM ISO 27001 KPIs Okta PKI Risk management SailPoint SOC 2 SQL Zero Trust

Perks/benefits: Career development Flex hours Flex vacation Health care Medical leave Salary bonus Wellness

Region: North America
Country: Costa Rica

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