IAM Program Manager

Purpose and Job Summary

ORIX USA is seeking an Identity Governance and Administration (IGA) Program Manager responsible for creating and leading the Identity Governance and Administration program and product delivery. This role will advise and consult organizational Business/IT teams and leadership on IGA strategy, IAM, and PAM solutions and best practices based on compliance regulations, corporate standards, security design best practices and industry trends.  You will be responsible for managing administration of security function, identifying, and evaluating tools, developing processes, and components that comprise the IGA ecosystem, including but not limited to IAM and PAM.

Essential Duties & Responsibilities

• Define, create, and manage roadmaps, strategies, and prioritization for IGA capabilities.

• Lead security administration governance including security policy, process, and procedures.

• Work with the governance and human resource teams to develop and establish identity lifecycle management.

• Establish and manage application entitlement and certification processes within the identity management systems.

• Manage and deliver demand for modifications and enhancements to identity systems.

• Balance team capacity against demands and budget

• Partner with human resources on expected changes to Workday system to manage downstream impacts to identity systems and processes.

• Promote the development of innovative solutions.

• Drive capability area KPIs – adoption/usage, productivity, customer satisfaction

• Establish vendor engagement for resourcing support for identity systems as needed.

• Partner with engineering, development, operations, support, other technology teams to meet customer needs.

• Own and manage regulatory based access controls and ensure compliance across all functions of technology.

• Develop and deliver audit reports and ensure audit controls are successfully implemented across application and other information assets.

Education, Skills & Experience

• Bachelor of Science in Computer Science, System/Computer Engineering, Cyber-Security, or Information Security is preferred.

• 5+ Years of Identity Program Management experience within enterprise-level organizations.

• Experience in implementation and support of IAM and PAM products

• Experience in Implementation of Human Resource systems and integration between IAM products

• Working knowledge of setup and maintenance of Identity Management Infrastructure

• Experience implementing and supporting IAM solutions using SAML, OIDC and Oauth2 protocol and JAVA, JSON.

• Good understanding of Microsoft Active Directory, LDAP, Multifactor Authentication, risk-based authentication, RBAC, and REST API's

• Experience in implementing technical specifications.

• Experience with regulatory and SOX controls

• Worked on ITIL/ITSM incident, problem, and service request resolution for customers.

• Experience in production incident handling, change requests, and change management.

• Create and maintain support documentation (operation run book, data flow diagrams, architecture diagrams, Incident responses, RCA's)

• Experience in creating and managing Admin roles, tasks and provisioning roles.

• Experience in building and scheduling reports and audit data

• Experience in scheduling and executing reconciliation.

• Capable for handling and troubleshooting issue and errors by reviewing logs,

• Collaborate with engineers, developers, and other support teams for troubleshooting any application Infrastructure issues.

• Excellent communication skills and ability to work with global counterparts.

• Excellent organizational, communication, and interpersonal skills

• Customer service and quality-focused with proven process improvement skills

• Strong understanding of information security and NIST CSF

• Innovative problem solving, research, and analytical skills.

• Ability to multi-task and prioritize work effectively.

• Strong understanding of data security, data classification, and data loss prevention

• Highly motivated self-starter

• Strong sense of ownership and driven to manage tasks to completion

• Related certifications: Security+, Network+, CEH, CISM, or CISSP a plus

Candidate must be extremely well organized, disciplined, dependable, focused, and detailed-oriented. He/she will possess the ability to move quickly from task to task in a very demanding, fast-paced environment. The role demands excellent time management skills along with the ability to prioritize and solve problems quickly and calmly.

Proficiency needed in ServiceNow, Microsoft Word, Excel, Visio, and PowerPoint. Experience with Smartsheet is preferred.

Life at ORIX

We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.

You Time

We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more.

Family Care

Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way.

Flexible Work Arrangements

ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.