IT Security Associate

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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PRIMARY PURPOSE:  To monitor and triage various security incidents across the organization. To assist with providing feedback and resolution to mitigate future security shortfalls.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Triages security incidents within the SIEM tool, and assists or directs appropriate resolution.
• Administers various IT Security tools and applications.
• Supports IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
• Assists management in investigating IT or cyber-security events and suggests resolution.
• Provides feedback and suggestions to improve IT Security processes and procedures.
• Works closely with project managers to meet and complete project milestones accurately and on time.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred.  Major in information systems or computer science preferred.

Experience
Three (3) years of related experience or equivalent combination of education and experience required to include transmission control protocol/internet protocol (TCP/IP) services or networks experience.  Experience with various operating systems, desktop productivity software, and network topologies highly preferred.

Skills & Knowledge

• Basic knowledge of the security confidentiality, integrity, and availability (CIA) Triad
• Basic knowledge of security information and events management (SIEM) solutions.
• Ability to work with a broad range of security tools and new technologies
• Ability to handle confidential sensitive information with integrity
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.