Senior Associate Integrated Services Quality and Compliance Engineer
IND, GDC India, DC2, Vikhroli, Mumbai - West
NTT DATA
NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services.Want to be a part of our team?
The role of Senior Associate Integrated Services Quality and Compliance Engineer forms part of the Quality and Compliance Management (QCM) function within Integrated Services. This is a developing role responsible for providing QCM support to the Integrated Service Centre – APAC (“ISCA”) function in term of quality assurance in service deliverables and conformity towards international standard requirements.This role provides support on compliance and risk related matters to the ISCA, ensuring quality services deliverables (internal and external) and adherence to NTT Group Policies, Standards, Procedures, Guidelines, and international standard requirement.
Working at NTT
Key Roles and Responsibilities:
- Develops, manages, and maintains the ISO management system framework and any associate activities to ensure meeting updated industrial/ISO Standard
- Develops the templates/processes/procedures for the ISCA function
- Plans and conducts regular internal audit according to the industrial/ISO standard to identify potential non-conformance and ensure the corrective and preventive measures in place and ready for external audits
- Coordinates all internal parties for any external or customer audits, including ISO20001, ISO27001 and etc. to obtain continuous certification
- Explores new external certification in the market to strengthen the ISCA reputation and competitiveness in the market
- Develops, delivers, and coordinates the relevant awareness trainings/material to update and motivate all internal staff to ensure compliance and information security as an inherent component of daily work
- Manages and maintains a ISCA Business Continuity Plan BCP and risk management
- Coordinates with ISCA FG-Leaders to ensure an up to date BCP documentation
- Coordinates with ISCA FG-Leaders to arrange annual BCP drill and consolidate the drill observations and reports
- Coordinates with ISCA FG-Leader for risk registry follow-up/mitigation plan
- Coordinates with FG-Leaders on all Group CISO and other NTT Group task assignments related to ISCA boundaries
- Any ad-hoc task from Integrated Services leadership management and QCM function management
Knowledge, Skills and Attributes:
- Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors
- Focuses on providing standard professional advice and creating initial analysis for review
- Solid knowledge of ISO 27001 and ISO 20000 standard requirements
- Solid understanding of NTT Group policies, standards, procedures, and guidelines, experience in implementing ISO standards
- In-depth knowledge of business continuity management framework and methodology
- In-depth knowledge of quality management frameworks, compliance standards, and relevant certifications
- Strong understanding of integrated IT services, solutions, and products
- Excellent analytical skills and the ability to interpret data to drive informed decisions
- Effective communication skills to interact with internal teams, clients, and regulatory authorities
- Problem-solving abilities to address quality and compliance issues and develop solutions
- Project management skills to implement process improvements and manage initiatives
- Strong attention to detail and a commitment to maintaining high standards of quality
- Change management expertise to drive continuous improvement initiatives
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in Business, Quality Management, IT, or a related
- Relevant quality/compliance certifications such as ISO 27001 and ISO 20000 etc.
Required Experience:
- Moderate level of experience in quality management, compliance, or a related role within the IT services industry
- Moderate level of experience in conducting audits, inspections, and quality assessments
Skills Summary
Audits Compliance, Integration Services, Project Management, Quality Assurance Compliance, Risk Management, Service DeliveryWorkplace type:
On-site WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Audits CISO Compliance Industrial ISO 27001 Risk management
More jobs like this
Explore more InfoSec / Cybersecurity career opportunities
Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Senior Cybersecurity Engineer jobs
- Open Cybersecurity Analyst jobs
- Open Security Operations Engineer jobs
- Open Information Security Officer jobs
- Open Information Security Specialist jobs
- Open Senior Cyber Security Engineer jobs
- Open Principal Security Engineer jobs
- Open Senior Product Security Engineer jobs
- Open Chief Information Security Officer jobs
- Open IT Security Engineer jobs
- Open Cyber Security Architect jobs
- Open Cyber Security Specialist jobs
- Open Staff Security Engineer jobs
- Open Senior Penetration Tester jobs
- Open Security Specialist jobs
- Open Ethical hacker / Pentester H/F jobs
- Open Senior Network Security Engineer jobs
- Open IT Security Analyst jobs
- Open Cybersecurity Consultant jobs
- Open Senior Information Security Analyst jobs
- Open Security Consultant jobs
- Open Security Operations Analyst jobs
- Open Manager Pentest H/F jobs
- Open Information Security Architect jobs
- Open Consultant infrastructure sécurité H/F jobs
- Open Agile-related jobs
- Open Risk assessment-related jobs
- Open SOC-related jobs
- Open Network security-related jobs
- Open CISA-related jobs
- Open Analytics-related jobs
- Open ISO 27001-related jobs
- Open GCP-related jobs
- Open IAM-related jobs
- Open Application security-related jobs
- Open Pentesting-related jobs
- Open Threat intelligence-related jobs
- Open Vulnerability management-related jobs
- Open DevOps-related jobs
- Open DoD-related jobs
- Open Security Clearance-related jobs
- Open CEH-related jobs
- Open APIs-related jobs
- Open Malware-related jobs
- Open Security assessment-related jobs
- Open EDR-related jobs
- Open Java-related jobs
- Open Kubernetes-related jobs
- Open SaaS-related jobs
- Open DevSecOps-related jobs