Service Delivery Security Analyst

Job Title: Information Security Operations Senior Engineer  
Working Pattern: Monday to Friday, 36.25 hours per week 
Salary: £70,000 - £80,000 and up to 20% bonus and benefits 
Location: Flexible – Embrace fully remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham, Manchester, or Blackpool. 

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Information Security Operations Senior Analyst ready to make an impact, we've got a space with your name on it! 

The main purpose of the role is to perform the day-to-day activities with Security Operations and Engineering. 

This will include the design of information security systems, services, and solutions that will be implemented in alignment with our existing IT infrastructure, industry best practices, and innovative technologies to seamlessly integrate security systems into current technology and network infrastructure. 

Actively participate in: 

• The definition and assessment of Information Security Controls  
• Collaborating with stakeholders to define roadmaps and prioritize remediation activities for any control gaps identified.   
• Define Information Security Requirements for IT projects and infrastructure. 
• Proactively identify and remediate security gaps. 
• Maintain the security of networks (Cloud and On-Premises), IT systems, and software applications. 
• Assist in the operation and assessment of security service within the following Information Security arenas:  
• Identity Access Management  
• Data Leakage Prevention  
• Vulnerability Management  
• Threat Intelligence    

We are Tandem - Where impact meets innovation.  

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.  

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

The Team  
The role will report to the Head of Security Operations, and you will be joining a team of six committed security resources focused on Information Security, Cloud Security, Governance, Risk, and Compliance.  

Through ongoing assessment and review working collaboratively with our Service Delivery, Infrastructure, Platforms and Engineering teams work to manage and actively improve to continually approve our security posture. 

  
Your Impact: Building a greener tomorrow  

As an Information Security Operations Senior Analyst at Tandem your focus will be on: 

• Design Cyber Security Solutions that align with existing IT infrastructure, industry best practices, and cutting-edge technologies. 
• Install, configure, and support Cyber Security systems that enforce corporate Information Security policies. 
• Collaborate with Technical Leads to seamlessly integrate Cyber Security systems into current IT and network infrastructure. 
• Define Information Security Requirements for IT projects and infrastructure. 
• Proactively identify and remediate security gaps. 
• Maintain the security level of networks (Cloud and On-Premises), IT systems, and software applications. 
• Document Cyber Security solutions with both high-level and detailed designs. 
• Keep abreast of industry trends and emerging technologies in Cyber Security. 
• Actively participate in the definition and assessment of Information Security Controls 
• Actively participate in the drafting and development of Issues and Actions detailing Control Gaps and remediation plans. 
• Actively track progress, updating issues and actions as required. 
• Assist in the development of  monthly reporting packs and Information Security Position Papers 
• Assist in the co-ordination and assessment, documentation, and deployment of IDAM, DLP, tooling. 
• Assist in the co-ordination and assessment of our SDLC requirements. 
• Ensure the regular delivery of control uplift projects in accordance with Agile methodologies. 
• Work with Stakeholders to define roadmaps and prioritize work for any control gap identified. 
• Manage the end-to-end delivery of uplift activities. 
• Creating a delivery focused and high performing environment, through leading by example and a commitment to continuous improvement. 

We’d love to hear from you if you have experience with the above. 

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  
• Raise £200 per annum for charity > Tandem provide PR and marketing support  
• Have renewable energy at home > receive an additional 1 day annual leave  
• Drive an electric car > receive £500 towards a home charger  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.