Director, Cybersecurity Remediation Management

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Director, Cybersecurity Remediation Management will champion security best practices and risk management strategies within the Teladoc Health environment. The individual will partner closely with stakeholders to ensure cybersecurity findings are well managed, reporting, and governed.

Working in an exciting, fast-paced environment, the Director, Cybersecurity Remediation Management will partner closely with stakeholders to prioritize, create reporting, and provide oversight of security findings. This individual will create a framework to improve management of security findings and help identify areas of risk.

Essential Duties and Responsibilities

• Assess our environment to identify risks and gaps related to information security, including potential data breach risks.
• Champion and execute a governance structure for reporting, monitoring, and escalating the remediation of security findings.
• Communicate information security and compliance risks to management to ensure proper awareness and decision making.
• Understand business processes and information system requirements and the associated information risk in those processes.
• Support the review of client contracts, ensuring that contractual language aligns to  the Teladoc Health environment.
• Engage with team to understand the results of compliance and audit activities and manage corrective actions.
• Provide leadership to standardize the cybersecurity policy and exception framework.
• Identify goals, objectives, and metrics to track progress for areas of responsibility.

Qualifications Expected for Position

• Proven track record of execution ranging from planning and risk management
• A deep understanding (through practical experience) of related information security policies and controls
• Experience with security program frameworks and assessments (e.g. SOC II, HIPAA, NIST, HITRUST, ISO).
• CISSP, CISA, CISM certification (or similar) is desirable, although not a requirement.
• Prioritization, time management and strong communication skills effective with both technical and non-technical audiences in geographically dispersed locations. 
• Bachelor’s degree from an accredited, four-year undergraduate program (years of experience may be substituted)
• 12+ years of relevant work experience, with 5-7 years of experience in a purely information security role
• Practiced experience in risk management and security policy management
• Experience in a highly regulated environment.  Health care/HIPAA experience preferred.

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.   

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

The base salary range for this position is $185,000 - $200,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.