Customer Engineer, Security, Google Cloud (English, French)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
  
• Experience in a technical sales engineering role in security or cloud native environments.
  
• Ability to travel up to 50% of the time as required.
  
• Ability to communicate in English and French fluently in order to interact in this customer-facing sales role.
  

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, or a related technical field.
  
• Certification in Cloud or Security industry.
  
• Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
• Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
  
• Excellent problem-solving, communication, and presentation skills.
  

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will help grow the cybersecurity business by building and expanding relationships with customers. You will be a trusted advisor to customers and an advocate for the security solutions, providing support to executives, security leaders, architects, and analysts to lead projects forward. You'll accompany customers in discovering the technology/solution and consult around the best ways to secure and ensure compliance.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with Security Sales and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.
  
• Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
  
• Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver technical presentations, product and solution briefings, proofs-of-concepts, and demonstrations to customers, partners, and stakeholders.
  
• Prepare and deliver product messaging to highlight solutions value proposition using techniques, including presentations, product demonstrations, white papers, trial management, and response documents.