Incident Response Senior Analyst

Bucharest, Romania

Applications have closed

Dell Technologies

Dell bietet Technologielösungen, Services und Support. Notebooks, Touchscreen-PCs, Desktop-PCs, Server, Speicher, Monitore, Gaming und Zubehör kaufen

View company page

MXDR Enhanced Security Analyst

About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

About the role

As an MXDR Enhanced Security Analyst, your primary role will be to performs security threat analysis of various malware and web attacks, tuning a customer wide event stream consisting of events from all major security platforms and working with customers to remediate security related issues based on operational needs.

Principal Accountabilities 

Security Analysis is focused on protecting our customers by providing exceptional information security services too include:

  • Real-time threat analysis.
  • Reference and apply Counter Threat Unit (CTU) Intelligence Services.
  • First point of contact for customer interactions; conducted in a professional manner with emphasis on customer satisfaction.
  • Point of coordination and collaboration with IR, Product support and other roles within SecureWorks and the Customer environment.
  • Provide Advanced Intrusion Analysis.


Principal Responsibilities 

  • Responsible for monitoring and investigating IT security alerts, determining the source of the threat, the extent to which client assets have been compromised and making recommendations for remediation. 
  • Perform analysis of security events from multiple sources including but not limited to events from endpoint detection tools, network and host-based IDS, firewall logs, system logs (Unix & Windows), mainframes, mid-range, applications, and databases. 
  • Interface with clients via chat, tickets, phone calls to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value.

Skills 

  • Good technical communication skills, both written and verbal.
  • Excellent problem-solving skills that would allow for the ability to diagnose and troubleshoot technical issues.
  • Client-focused with a passion for delivering service excellence.
  • Sense of urgency and ability to work under pressure.
  • Possess high standard of integrity and confidentiality.   


Required Education and Experience 

  • 1 to 4 years of work experience in Experience in adjacent areas (Security Operations Center, Network Operations Center, System Administrator, Platform/Tool Support Engineer, IT Helpdesk support). 
  • Previous experience in raw log files review, data correlation, and analysis (e.g., firewalls logs, network flows, intrusion detection systems, system logs).
  • Awareness of Information Security concepts (malware, emerging threats, attacks, and vulnerability management).  
  • Completion of a Bachelor’s degree or equivalent program in Computer Science, Network Security, Information Security or other applicable field 
  • Previous customer support experience including the resolution of customer escalations, incident handling and reporting 

Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Computer Science Firewalls IDS Incident response Intrusion detection Log files Malware Monitoring Network security SaaS Security analysis SOC Threat intelligence UNIX Vulnerability management Windows XDR

Perks/benefits: Career development Competitive pay Flex hours Team events

Region: Europe
Country: Romania
Job stats:  10  1  0

More jobs like this

Explore more InfoSec / Cybersecurity career opportunities

Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.