Staff IAM Sailpoint Operations Engineer (RBAC)

Bengaluru, India

Applications have closed


ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

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Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Design and implement RBAC systems for secure resource access.
  • Provide administration and support of SailPoint IIQ product.
  • Develop and enforce access control policies aligned with compliance.
  • Analyze the data for role discovery and SoD identification.
  • Collaborate with cross-functional teams for efficient access management.
  • Engage with the business users at different levels to understand Application Owner business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation.
  • Manage a fully integrated, highly available application environment.
  • Provides in-depth technical development of efficient application systems utilizing established standards, procedures and methodologies.
  • The ideal candidate should be a good team player.
  • This position will require strong Program/Product Management skills .
  • Analyze the data for role discovery and SoD identification.
  • Responsible for assisting with the development and maintenance of SailPoint IdentityIQ solutions.


To be successful in this role you have:

  • An Ideal candidate would have proven experience within IAM application integration, audit, operational risk management, or technology.
  • Someone with strong problem-solving and analytical skills as well as having excellent written and verbal communication skills and the ability to build strong stakeholder relationships.
  • 7+ yrs of direct experience with Identity Access Management (IAM) lifecycle management, Role Engineering, SOD build and engineering
  • 4+ yrs of RBAC – Role Discovery, Role Configuration, SOD – Segregation of Duties and Toxic Configuration in Systems
  • 3+ yrs of experience with administration of SailPoint IdentityIQ
  • Proven expertise in RBAC design and implementation
  • Strong understanding of access control, authentication, and authorization
  • Proficiency in IAM solutions and automation tools
  • Familiarity with compliance standards and security frameworks.                        Preferred Qualifications
  • General understanding of DevOps CI/CD or similar (Agile Scrum, Kanban, etc).
  • Strong team player that works well horizontally and vertically with others of varying skill levels and experience.
  • Ability to clearly define and present solution development ideas in a team environment.
  • Working knowledge one or more of the following: JAVA, LDAP queries, and MySQL
  • Experience with one or more of the following: REST API integration.
  • Experience with Linux
  • Experience with RBAC, IGA, GRC and SOD products.
  • Product/Program management leadership
  • CISSP preferred but not required.
  • 2+ years of database queries (e.g. MySQL, MS SQL, Oracle)




Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Agile APIs Automation CI/CD CISSP Compliance DevOps IAM Java Kanban LDAP Linux MSSQL MySQL Oracle REST API Risk management SailPoint Scrum SQL

Perks/benefits: Flex hours

Region: Asia/Pacific
Country: India

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