Security Operations Lead

Dublin, County Dublin, Ireland


Fenergo helps banking and financial institutions to streamline customer journeys with automation. Future-proof your Client Lifecycle Management.

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About us 

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).


What does this role entail?

We are currently seeking a Security Operations Lead to join the team at Fenergo. As part of the team, you will play a pivotal role in reducing risks such as Cyber-attacks, breaches and insider threat. Your expertise will be crucial in navigating the complex landscape of fintech security, ensuring our operations remain secure, compliant, and resilient. If you are passionate about cybersecurity and have a proven track record in security operations, we invite you to join us in shaping the future of fintech security.

Your Responsibilities

  • Define, deliver, and report on security operations services for Fenergo enterprise.
  • Lead threat program and associated service offerings for Fenergo enterprise.
  • Lead team delivering to catalogue of security operation services.
  • Manage and mature security operations service catalogue to ensure Fenergo protected against the latest cyber threats.
  • Design and develop logging and monitoring operations improvements to scale security visibility and insight across Fenergo’s enterprise.
  • Triage and respond to security alerts and potential incidents.
  • Work directly with Fenergo Trust & Security lead to define and deliver to Security operations solution that meet security maturity program requirements.
  • Ensure Fenergo solutions are compliant with external regulatory, and compliance needs for security operations.
  • Lead in all enterprise-wide projects and programs requiring security operations input.
  • Provide consultancy support on security operations for specific client engagements working closely with our professional services organizations.
  • Drive Fenergo’s asset Threat and Vulnerability Management (TVM) and Policy Compliance function.

Core Services delivered by this function:

  • Threat impact assessments
  • Endpoint and Network device baseline configuration assessments in line with industry standards (CIS).
  • Endpoint and Network vulnerability management.
  • Patching assurance reporting.
  • Security consultations with stakeholders.
  • Malware prevention controls and response.


Key Expectations

  • At least 5 years working experience working designing, building and/or implementing security part of software lifecycle processes.
  • Practical experience of security technologies and implementations
  • Practical experience of addressing cyber-security in hybrid on-premises/cloud or all-cloud environments.
  • An up-to-date knowledge of Microsoft’s platforms and security controls relating to them.
  • Ability to implement service type security solutions, managed and measured.
  • A strong technical background in Security technology stacks
  • Good knowledge of international security standards – ISO 27001
  • Good knowledge of offensive security and knowledge of current threat landscape.
  • Excellent organizational, communication, leadership, and customer service skills.
  • Ability to prioritize and manage across multiple sensitive initiatives.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar


What’s in it for you?

  • Healthcare cover through the VHI 
  • Company pension contribution  
  • Life assurance/ Income protection 
  • 23 days annual leave 
  • 3 company days 
  • Annual bonus opportunity 
  • Work From Home set-up allowance 
  • Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
  • Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
  • Buddy system for all new starters 
  • Collaborative working environment 
  • Extensive training programs, classroom and online, through ‘Fenergo University’ 
  • Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
  • Defined training and role tracking to allow you see and assess your own career development and progress. 
  • Active sports and social club 
  • State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 


Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: C Cloud Compliance FinTech ISO 27001 Malware Monitoring Offensive security Vulnerability management

Perks/benefits: Career development Flex hours Salary bonus

Region: Europe
Country: Ireland
Job stats:  4  0  0

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