IT & Security Specialist

retrain.ai is a rapidly growing SaaS company that uses cutting-edge technology to revolutionize the HR industry. Our Explainable AI-based platform provides valuable insights into skills assessments, enabling HR teams to make better recruitment, talent management, and training decisions. By reducing bias and discrimination, we're helping to create a more diverse, equitable, and inclusive workforce.

We are looking for a talented and motivated IT & Security Specialist to join our growing team. You will be responsible for managing the day-to-day IT operations and ensuring the security of our company's data and systems. 

This is a fast-paced environment where you will wear many hats, but you will never be bored!

Responsibilities

• Manage all aspects of our IT infrastructure, including laptops, servers, and networking.
• Troubleshoot and resolve IT-related issues for employees.
• Manage the IT MDM platform, and maintain 3rd party applications up to date.
• Implement and maintain security policies and procedures.
• Monitor security threats and vulnerabilities.
• Coordinate regular security assessments and testing 
• Stay up-to-date on the latest IT security threats and best practices.
• Maintain accurate IT documentation.
• Utilize top-notch technologies for managing endpoint devices, leveraging the latest advancements in endpoint security and lifecycle management (ETLC).

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong understanding of IT infrastructure and security principles.
• Experience with troubleshooting and resolving IT issues.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A passion for technology and security.
• Bachelor's degree in Information Technology, Cybersecurity, or a related field (or equivalent experience).

Bonus points

• Experience in a startup environment.
• Certifications in IT security (e.g., CompTIA Security+, CISSP ).
• Familiarity with Cloud Security 
• Experience with specific technologies relevant to your company (e.g., cloud computing)
• Experience managing task management platforms - preferably Jira