Solutions Engineer - SIEM knowledge required

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY:
We are seeking a Solutions Engineer to join our APAC team for the Philippines territory. The Solutions Engineer will be located in the Philippines is responsible for Pre-Sales support both to the internal sales team with direct interaction with potential customers. This role is for a technical resource that can answer technical questions related to cybersecurity, can present in depth technical knowledge on SIEM solutions, can relay the advantages of our SOC-as-a-Service offering, and demonstrate Proficio’s extensive capabilities across out entire service offering in order to close potential sales. Successful candidates are subject matter experts in a wide range of security disciplines including perimeter security, end point security, insider threat, SIEM and malware.

Successful candidates must have a realistic view of a sales-driven culture and fanatical drive for customer success. They possess strong verbal and written communication skills and showcase exceptional listening skills when working with the C Suite on security problems. This position is fast paced, highly technical, and demands excellent organizational skills.

Responsibilities

• Be a technical resource with an engaging personality that can support and drive sales during the entire sales cycle through to contract signing
• SIEM experience in creating reports, designing dashboards
• Strong familiarity with components of our service offering: SIEM, vulnerability management, threat intelligence, EDR, firewall management, and Incident Response
• Expertise in presenting meaningful data in visual mediums
• Design and execute demos in the portal to highlight the capabilities of security monitoring through advanced correlation and user/entity behavioral analytics
• Act as a primary point of escalation for technical issues to support the sales team
• Act as a business resource to the customer and provide “industry expert” executive level selling practices while delivering clear differentiation
• Ability to communicate technical aspects of product and service offerings to customers and prospects
• Shares knowledge in area of expertise and links to related technology areas
• Advances opportunities through the use of effective consultative selling techniques
• Builds customer loyalty through being a trusted advisor
• Partners effectively with others in the account to ensure problem resolution and customer satisfaction
• Actively supports the sales team with solution advice, proposals, presentations, and other customer communications. This includes full processing of RFP and RFI paperwork for all deals in consideration.
• Effectively engages other teams and resources within Proficio and partners
• Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design
• Analyzes and contributes to the pre-sales direction for the region

Requirements

• SIEM experience is required (ArcSight, Elastic, Sentinet, and/or Splunk preferred)
• One or more certifications, such as: CISSP, CISM, GIAC (any), PCI, QSA, CEH, etc. is a plus
• Previous experience working for a services organization
• Exceptional communication skills suitable for audiences including both the very technical and C-level executives
• Strong knowledge of Information Security Products and Techniques (SIEM, Firewall, Intrusion Prevention, IDS/IPS)
• Strong working knowledge of operating systems (i.e.: Windows, UNIX, RedHat Linux) and RDBMS Systems such as Oracle, MYSQL and MS SQL
• Strong Network experience and fluency in Enterprise architectures
• BS/BA in Computer Science or equivalent experience
• Other Security, Compliance, Networking certifications a plus
• Ability to achieve goals in a dynamic and flexible work environment
• Self-motivated, and strong self-study habits
• Detailed-oriented work style

Benefits

• Competitive base salary.

• Comprehensive health insurance plans available day one of employment.

Proficio is an EOE Employer.