Director, Information Security Management, Enterprise Technologies & Services (ETS)

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

The Opportunity

The ETS Asia Control Integrity team is the security and compliance team under the ETS Asia Umbrella. The team performs security assessments for new technologies and new projects, in addition to performing an assurance function to ensure ETS comply with company and regulatory security requirements. The incumbent will be an individual contributor reporting to the AVP of the team and will be the Deputy for the AVP.

The incumbent’s primary responsibility includes design, implement, and monitor security controls for the cloud-based infrastructure (IaaS), platform (PaaS, Kubernetes) and services. The second responsibility is to oversee network security assessment and remediation activities. The third responsibility is to oversee audit and second line assurance review related activities.

The incumbent will create positive impact to the infrastructure and platform managed by ETS to make sure products and services are provisioned and maintain securely in its life cycle.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters 

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

• Degree holder of computer science or engineering.

• Possess Information security (CISSP, CISM, SANS) and auditing (CISA) designations.

• At least 5 years working experience focusing on security architectural design and assessment for cloud based infrastructure and platform.

• At least 10 years of working experience in the information security areas including cloud security, network security, AAA, RBAC, encryption, security scanning, hardening, privilege ID management etc.

• Experience with defining security guardrails in DevOps CI/CD pipelines.

• Experience with microcontainer architecture and docker containers based applications.

• Experience with container management tools such as Kubernetes

• Experience in security scanning tools and security controls in microservices env.

• Strong experience on automation for security control enforcement and monitoring

• Ability to manage multiple tasks for multiple stakeholders which will need to be prioritized.  Results oriented; ability to balance multiple priorities and projects.

• Knowledge of control frameworks, risk management practices and regulatory requirements.

• Well-developed impact and influence skills.

• Track record of building strong relationships across technology functions.

• Excellent customer focus and commitment to quality.

• Knowledge and understanding of the financial industry.

On the Job you will:

Project and Technology Information Risk Management

• Perform ETS project and technology information risk assessments including assessing risks and define controls as well as tracking the implementation of controls. Assessment focus for the incumbent is the cloud-based infrastructure, platform and services.

• Design, document and/or implement BAU security controls applicable to the cloud-based infrastructure, platform and services.

• Assess, monitor, guide continuous improvement of the DevSecOps technologies and processes.

• Evaluate products for implementing security controls in the cloud or on-premises spaces.

• Develop Infrastructure-as-code to automatically and continuously enforce security controls.

• Provide oversight to the direct reports specialized on network security to perform network security assessment and lead remediation activities.

Assurance Review

• Establish security compliance monitoring mechanism to periodically and automatically measure security control operation effectiveness.

• Establish security metrics for overall security posture reporting.

• Manage audit activities and second line assurance review activities to steer these reviews to focus on high risk processes and technologies. Perform pre-audit to establish/refine controls and minimize audit issues.   

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.