Security Operations Specialist

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If you are looking for a challenge that will allow you to collaborate within a multidisciplinary team and work in a high-growth environment, this position is for you!

Why does this role exist at Lightspeed?

The Security team at Lightspeed is responsible for shepherding Lightspeed’s approach to all aspects of Trust & Security. This is a lean, multidisciplinary team driving to be progressive in their approach to security and the security culture at Lightspeed. 

Our mission is to cultivate trust with people by keeping their data and systems resilient to threats.

As a Security Operations Specialist, you will play a key part in Lightspeed’s continued efforts to cultivate that trust with our staff, retailers and consumers around the world.  With your help, we’ll mature our incident response and operational capacity while building a healthy security culture across the organization. 

In this role, you will need to stay on top of the latest threats and trends that are relevant to us in order to keep our data and systems resilient to threats.

What will I be doing in a typical week?

• Investigate and analyze a security concern or incident, actual or suspected and recommend security improvements to prevent a recurrence.
• Help develop and mature incident response capabilities and plans. This will be from your previous experience, what you’re seeing peers do or observations of our current incident response processes.
• Take on the role of incident hander when incidents arise.
• Define and build tools to automate and continuously improve the efficiency of threat detection, alerting and response.
• Work with stakeholders across Lightspeed to understand, assess and manage threats and risks to data and systems, providing recommendations to help us communicate and mitigate these risks.
• Contribute to defining requirements to meet operational security needs, such as security event logging, audit trail correlation, fraud mitigation and monitoring agent implementation/maintenance and other related security needs.
• Work with other members of Security to ensure operational security standards are communicated and met across Lightspeed.
• Handling various security processes and applications including scanning, host inventorying and inspection tools
• Providing education and guidance on security topics across the Lightspeed team
• Engage and participate in the security community, and keep abreast of information security incidents in the wild and training to ensure cutting-edge knowledge is within the business.

What you need to bring?

• Degree in Computer Science or Information Systems, or equivalent experience with 3 or more years of experience in the Information Security field.
• Excellent customer presence and internal communications skills, both written and verbal.
• Comfortable sharing hats, we’re a lean hands-on team empowering each other with a shared purpose.

Does this sound like you?

• A vision for what a successful security operations program looks like and the maturation steps necessary to achieve this state
• Strong knowledge of security fundamentals
• Deep knowledge of, and hands-on experience performing incident response
• Significant experience leading incident response, vulnerability management, and security awareness training in fast-paced and highly dynamic organizations
• Acting responsibly with sensitive and confidential information and appreciate that some black-hat hackers work at unsociable hours.
• Comfortable sharing hats, Security at Lightspeed is a lean team empowering each other with a shared purpose.
• A passion for spreading security awareness to everyone you meet

                                                                                                                                                           
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
                                                                                               
 What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counselling & coaching services
• LinkedIn Learning license
• Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, Russia and APAC.

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!