Sr. Associate, Cybersecurity Operations Analyst

ROLE SUMMARY

The Enterprise Platforms & Security (EP&S) organization delivers the following capabilities for Pfizer. Business application platforms supporting Pfizer’s enterprise application and critical business processes. Infrastructure allowing business traffic to travel where it needs to go, internally and externally, along with the appropriate access controls. EP&S secures Pfizer's most important information assets through world class controls and protections and enables Pfizer's business results by making security an enabler and not a roadblock to achieving business results. This role requires the individual to demonstrate experience  in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

Cyber Security Solution Analyst will respond to network and endpoint security technology events globally in a follow the sun model for any related outages to build a deep understanding of computer network attacks against Pfizer’s global enterprise.  Cyber Security Solution Analysts will be expected to support security events, develop key metrics in support of the security technologies, perform analytics across various datasets to improve operations and endpoint compliance, develop remediation plans, and support security issues that face the Pfizer environment.

A demonstrated aptitude to rapidly apply expertise in a complex business and technical environment with previous experience supporting global infrastructures related to multiple endpoint agents and network security tools across various operating systems.  Strong business communication and project management skills are required to maintain effective internal and customer relationships.

ROLE RESPONSIBILITIES

• Performing Security Analysis in accordance with Firewall/Website/Endpoint/Network blocks.
• Supporting Engineering teams and performing triage of reported security-related issues.
• Following up with customers to ensure Security Requirements are met and addressed.
• Managing and triaging tickets across multiple platforms to ensure timely response and resolution.
• Managing and triaging critical threshold alerts and health checks.
• Updating process documentation.
• Mentoring contingent workers to provide guidance on technical steps and incident response processes.
• Support on-call rotation periodically.
• Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

QUALIFICATIONS

• BS in Computer Sciences, Information Security, Information Systems, Engineering, Sciences, or related field.
• 3+years of experience
• Demonstrated ability to work in ambiguous situations and initiate technical aptitude to drive resolution.
• Ability to follow operational procedures and job aids.
• Strong critical thinking and problem-solving abilities.
• Ability to prioritize and execute with minimal direction or oversight.
• Concise, accurate communication skills (both verbal and written).
• Ability to work both independently and in a team-oriented, collaborative environment.
• Demonstrated commitment to training, self-study and maintaining proficiency in the technical cyber security domain.

PREFERRED QUALIFICATIONS

• Knowledge of the Windows operating system, system utilities, admin functions.
• Entry level admin experience on Linux/Mac.
• Experience performing raw data analysis using a log repository or SIEM.
• Experience developing python scripts for data collection and automation use cases.
• Experience developing automated workflows using a graphical user interface solution.

  
Work Location Assignment: Flexible

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Information & Business Tech